ServiceDesk

 View Only
Back to discussions
Expand all | Collapse all

What table holds the Service Desk 7 Knowledge Base articles

  • 1.  What table holds the Service Desk 7 Knowledge Base articles

    Posted Feb 10, 2011 11:56 AM

    I went looking at the tables in Ensemble expecting to find a table with knowledgebase in the name and have not found it.

    Probably barking up the wrong tree, but I would like to be able to export the knowledge base before going to SD 7.1 next month.



  • 2.  RE: What table holds the Service Desk 7 Knowledge Base articles
    Best Answer

    Posted Feb 11, 2011 05:29 AM

    dbo.Blog and dbo.BlogEntry contain the KB article and the contents.  dbo.BlogEntryComment contains any comments.  There are other Blog tables which contain various other things.

    Essentially I would back up anything begining with dbo.Blog to ensure that you have everything.



  • 3.  RE: What table holds the Service Desk 7 Knowledge Base articles

    Posted Feb 11, 2011 11:20 AM

    Thanks for the information.

     

    Larry