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Whatever happened to 64-bit device control and 64-bit feature parity in general.

Updated: 22 Sep 2009 | 13 comments
knightstorm's picture
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We are seeing more and more machines using 64-bit XP, VISTA, and soon windows 7.  Where is the support for this.  We have been forced to purchase an addtional product to provide the application and device control that is supposed to be in SEP for each of these machines.

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ohio_navigator's picture
22
Sep
2009
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knightstorm I completely

knightstorm I completely agree with you.  Its as if Symantec has designed SEP for a world with 32 bit XP machines.  We are a small business (less than 150 employees) and we use 64bit XP and already have begun playing with 64bit Windows 7.    So I would have to think many larger companies are moving in that direction.  Why isn't there more complaining about this?  On 64bit machines Internet Email Protection does not work, nor does Proactive Threat Protection, nor does Application and Device Control, you can't right-click on an individual file and select "Scan for virus", system lockdown does not work, parts of Tamper Protection do not work, and the list goes on (see kb document #2007022310384648).

I have told all my 64bit Vista users that they will be the first ones infected LOL.   Seriously though this is a huge concern and I hope someone at Symantec responds to this.

John_Prince's picture
22
Sep
2009
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Info

Greetings,

We know that 64bit support is a concern, I would point you over to the Ideas forum to vote/post on this. I believe that more 64bit support is forthcoming though I cannot provide any specifics on it at this point.

Remote Product Specialist, Business Critical Services, Symantec

knightstorm's picture
22
Sep
2009
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Ideas forum????  ALL of our

Ideas forum????  ALL of our new workstations will be running a 64-bit OS and WE NEED WHAT WE PAID FOR.  This is an enterprise package, and lack of 64-bit support is unexcusable at this time. The need for this should be a self-evident truth, not an "idea".

John_Prince's picture
22
Sep
2009
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Info

Greetings knightstorm,

I, as well as the rest of our technicians, agree with you on this statement. The whole reason for the "Ideas" forum is so our developers can allocate resources based upon what our customers want us to add. It's not really an "idea" in the literal sense, its more of a vote for the feature. The items at the top of the ideas list, as far as votes go, are what our developers will set a higher priority on as thats what more people want added.

That's not to say the rest of the issues will not be addressed, its just what gets addressed quicker.

Remote Product Specialist, Business Critical Services, Symantec

snekul's picture
22
Sep
2009
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The good news...

A large portion of the exploit code out there usually does not target the x64 systems and does not properly function on x64...but that's security through obscurity.

Eric C. Lukens IT Security Policy and Risk Assessment Analyst University of Northern Iowa

knightstorm's picture
23
Sep
2009
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The devices we need to control all work on x64 systems

We need device control to protect from internal as well as external risks

mssym's picture
23
Sep
2009
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This is not feature request or something to add

This is not feature request or something that customers want you to add, This is something MUST HAVE. no need to vote. period.

knightstorm's picture
24
Mar
2010
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Any update on this yet???

I know this is an old post, but we are STILL waiting.

AravindKM's picture
24
Mar
2010
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According to this it is in

According to this it is in development.I also agreeing with you--this is an essential feature..

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

mdallshouse's picture
12
Aug
2010
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We need answers

Yes - this is an old post - and we all are still waiting for answers.  Can't someone tell us when we can expect this.  "In development" is not an acceptable answer at this point.

Jason1222's picture
12
Aug
2010
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Unfortunately

Unfortunaetly noone will answer for you.
I started a thread on this, January 2009.  That's over 20 months ago.
It was originally slated Q4 2009 and than pushed into 2010.
We are now encroaching on Q3 2010...  You will likely always get the standard response of: "we're working on it"...
https://www-secure.symantec.com/connect/forums/64-bit-war

mehrdad heydari's picture
15
Jan
2011
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solution

plz plz any solution?

Brian81's picture
15
Jan
2011
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There is nothing for this

There is nothing for this yet. Perhaps in SEP12.1