Endpoint Protection

Description: When connecting to the VPN after a few minutes, all communication is lost.
VPN channel stops responding, you must restart the computer.
Operating system version: Windows XP Professional SP3 32 bit.

Rys.1 VPN working OK.

Rys.2 The VPN down when „Security policy compliance” was switched ex. on Passed.

Rys.3 VPN connection was terminated

SEP configuration:

Rys.4 installation settings

Rys.5 Protection mechanism

Rys. 6 Client version SEP 11.0.7000.975 32 bits

Rys.7  VPN client version 5.0.07.0410 32 bit

Konfiguracja SEP:

Rys.8 The HI setting that generate problem.

If you choose:

„Only do host integrity checking when connected to the management server”.

The problem occurred.

Rys.9 setting with out problem

Changing this settingto another no longer causes problems

Rys.10 Policiesand settingsbeing applied

In thesesettings are included: Changes in location and quarantine policies. HI Policy takes account of only the presence of the Symantec Firewall.

Rys.11 Another policy of not taking into account HI but only AV firewall.

In this casealso there is a problem. There is no difference if the firewall policy is enabled and whether the check is something else than a firewall. Also set to check for the presence of the AV happens identically. The key is to select the option "" Only the host integrity checking When connected to the management server ", which causes the problem.

Rys.12 assignedpolicy.

In this case there is no firewall policy and Quarantine. Nevertheless, the problem still occurs. VPN disconnects when the contact manager and call Sep HI test.

the screen shots are not coming up properly, refer to the attachment.

Attachment(s)

SEP Hi i VPN problem.doc   1.99 MB 1 version

What VPN are u using.

Did u try creating a blank rule. in the firewall

Checkpoint VPN, and found that it's issue is fixed in 12.1 RU1