Ghost Solution Suite

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  • 1.  When creating an imag with ghost cast server

    Posted Jul 18, 2007 04:46 PM
    When I  am creating an image of a machine, that has a nic of intel pro 1000PM, it gives me a Load error:No Dpmi error
     
    Symantec suggested to create a customized boot image to 4mb
    When I tried using that image it hangs on starting
     
    Any suggestions ould be helpful


  • 2.  RE: When creating an imag with ghost cast server

    Posted Jul 19, 2007 10:24 PM
    I'd guess our support people are working from this kb article. If we find there are other causes for this issue, we will consider updating it.

    Which driver are you using at present? It might be worth trying another driver.

    Separately, can you provide me with the model number of your machine and motherboard.

    Thanks,
    Xan














  • 3.  RE: When creating an imag with ghost cast server

    Posted Jul 19, 2007 10:30 PM
    Also, can you tell me how you created the original boot image?

    Is it one of the standard ghost boot images or something a bit custom?

    Thanks,
    Xan


  • 4.  RE: When creating an imag with ghost cast server

    Posted Jul 27, 2007 04:28 PM
    The models of machines are : gateways: 4610d, 6610d, and Profile 6, I would assume since all three have Intel pro 1000 pm nic cards it has to do with the nic cards


  • 5.  RE: When creating an imag with ghost cast server

    Posted Jul 27, 2007 04:42 PM
    The original boot image was created with a standard tcpip/network boot image


  • 6.  RE: When creating an imag with ghost cast server

    Posted Jul 29, 2007 07:53 PM
    Does the universal driver work for you?



  • 7.  RE: When creating an imag with ghost cast server

    Posted Jul 30, 2007 08:35 AM
    The universal driver does not work


  • 8.  RE: When creating an imag with ghost cast server

    Posted Aug 02, 2007 02:02 AM
    It is possible the issue you originally identified has a similar root cause to this one over here. One critical factor for some systems seems to be himem.sys support for the bios architecture.

    If you are currently using an image created with a PC-DOS operating system (the default), this will contain a PC-DOS implementation of himem.sys.

    You could try using an image created using MS-DOS, which will contain the MS-DOS implementation of himem.sys. This approach resolved the issue you originally described, for a machine (from a different manufacturer) we have in house.

    I have seen the MS-DOS himem.sys operating correctly in a PC-DOS environment, so you could substitute just that file into your PXE image. I'm unsure what the licensing implications of this approach are though, and for this reason I cannot recommend it.

    Separately, you will need to add the /TESTMEM:OFF parameter to the himem.sys command line if it is not there already.

    For another alternative, and under a less restrictive license, you might like to try FreeDOS. FreeDOS is not something we have performed much testing with at this stage, but the FreeDOS himem.sys also resolved this issue in house.

    Thanks,
    Xan

    Message Edited by Xan Todd on 08-02-200707:09 PM



  • 9.  RE: When creating an imag with ghost cast server

    Posted Sep 20, 2007 11:12 AM
    Xan,
     
    I tried this and cannot get it to work.  Do you have specific instructions?
    Or another suggestion
     
    Mark