When Creating Report: File or Directory Was Not Found

Created: 25 Oct 2012 | 4 comments

ed16

When I try to run a "Risk Detections Count" or "New Risks Detected in the Network" report, I get the following error:

File or Directory Was Not Found

The requested file or directory could not be located.

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Mithun Sanghavi Symantec Employee Technical Support Accredited

Hello,

Since you are running the SEP 11.x, check these Articles:

"File or directory not found" errors when viewing the Home, Monitors or Reports pages in the Symantec Endpoint Protection Manager Console.

SAV Reporting Server or SEPM Reporting does not respond or shows a timeout error message when querying large amounts of data

and

check this Thread: https://www-secure.symantec.com/connect/forums/reporting-lot-reports-or-quick-reports-showing-file-or-directory-was-not-found

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

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Brian81 Trusted Advisor

What version of SEPM are you running?

ed16

SEPM 11.0.5

I'm confused by the permissions issue noted in the TECH96037 article. IIS is running as System, and System has full access to that temp folder.

Brian81 Trusted Advisor

Latest version is RU7 MP2. I would recommened uprading to this version.

You would first need to upgrade to RU7 than go to RU7 MP2.