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When deleting a trojan virus?

Updated: 08 Jun 2010 | 6 comments
valley_girl1919's picture
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This issue has been solved. See solution.

 Hi! At work a user had a trojan virus when i ran a full system scan, when i looked at the detailes thrue symantic it showed that it was a low risk virus, but still i turned system restore off, and clicked on remove on the symantic window. after that my pc rebooted and i updated live update and did another system scan and it showes that the virus is gone. i have two questions. 1. do i have to go into the registry and delete anything if it doesnt show the virus anymore? my other question is...when i did the full system scan again it did show tracking cookie, but that it was deleted, what does that mean exactly? as long as it is removed the user is ok right?

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Acretian's picture
26
Oct
2009
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As long as it is removed

As long as it is removed automatically by Symantec its fine.
But even after removing if you face any symptoms then we have to look in to it.

snekul's picture
26
Oct
2009
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It sounds like you and SEP

It sounds like you and SEP have managed to get the computer cleaned-up.

Eric C. Lukens IT Security Policy and Risk Assessment Analyst University of Northern Iowa

Vikram Kumar-SAV to SEP's picture
27
Oct
2009
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 When SEP detect a file as a

 When SEP detect a file as a threat it also delete its Registry entries associated with it.SO if SEP has detected and removed the Trojan you are safe.
Tracking Cookies are something that you need not worry about till SEP detects it should have no connection with the Trojan.

AravindKM's picture
27
Oct
2009
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Now after antivirus shown the

Now after antivirus shown the status as removed the threat
,are you getting any symptom of that virus? If no you need not take any action.

Tracking Cookies are a specific type of cookie that is
distributed, shared, and read across two or more unrelated Web sites for the
purpose of gathering information or potentially to present customized data to
you. Not all cookies are tracking cookies.

 Tracking cookies are not harmful like malware, worms, or
viruses, but they can be a privacy concern. As an example, if you go to a Web
site that hosts online advertising from a third-party vendor, the third-party
vendor can place a cookie on your computer. If another Web site also has
advertisements from the third-party vendor, then that vendor knows you have
visited both Web sites. Nothing malicious has occurred, but the advertising
company can determine indirectly all the sites you have been to if they have
cookies present on those sites.

ref: http://www.symantec.com/security_response/writeup....

 

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Peterpan's picture
27
Oct
2009
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No need to delete fom the

No need to delete fom the registry, all you have to do is to assure that your antivirus is up to date and it has an schedule scan.

:-)

snekul's picture
27
Oct
2009
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Just as an FYI, when you know

Just as an FYI, when you know you've got real problems when the same threats keep popping up after every scan and the "Process Termination pending reboot' error shows up in the logs even if you reboot.  That's when you really have to start questioning how bad the infection really is.

Eric C. Lukens IT Security Policy and Risk Assessment Analyst University of Northern Iowa