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When do I need Symantec Desktop and Laptop Option

Created: 26 Nov 2013 • Updated: 04 Mar 2014 | 3 comments
This issue has been solved. See solution.
I am new to Symantec Backup. 
 
a) When do I need Symantec Desktop and Laptop Option?  For a normal windows share backup (just the shared folder) do I stll need Symantec Desktop and Laptop Option?
 
c) What are the communication ports need to be open between server and the client running Symantec Desktop and Laptop Option?
 
Operating Systems:

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CraigV's picture

Hi,

1. You use DLO when backing up multiple workstations/laptops where data is stored locally. If you want to backup a share on a workstation, then you need the RAWS agent either way in order to comply with licensing requirements. DLO tends to be cheaper from what I have seen.

2. Ports used:

Service or Process Port Port Type
Server Message Block (SMB) communication 135-139 TCP/UDP
Server Message Block (SMB) communication without NETBIOS 445 TCP/UDP
SQL 1434 TCP/UDP
DLOAdminSvcu.exe (DLO admin service) 3999 in listening mode TCP/UDP

Thanks!

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aviltauro's picture

Thank you for the quick reply.

My customer does not want to open many ports between backup server and the clients. They sit betwen the firewalls. How can I minimize the open ports between them?

Is there any way to backup with out the Symantec Desktop and Laptop Option running on the client so that I can backup just by opening the CIFS port?

SOLUTION
CraigV's picture

...you can try, but I assume that not having all the required ports open is going to cause an issue somewhere along the line.

Thanks!

Alternative ways to access Backup Exec Technical Support:

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