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When does the licensing period begin?

Created: 17 Oct 2013 • Updated: 18 Oct 2013 | 5 comments

When does the licensing period begin? Does it start at time purchase or does it begin when the product is installed?

Operating Systems:

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.Brian's picture

Should begin at time of activation

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James007's picture

When does the licensing period begin? Does it start at time purchase or does it begin when the product is installed?

Yes when you product are installed and you have activate your license file.

SEP 12.1 and License Concept

https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept

James007's picture

Hi Will,

 

I have just found symantec employee comments 

well, when you purchase symantec licenses for SEP and processed by Symantec team, the license is activated and is valid till it is entitled for , say 1 year. However if you install license after 2 months after you have received the license file you will get 10 months valid license.

 

https://www-secure.symantec.com/connect/forums/sep-activation-0

 

SameerU's picture

Hi

Its valid from the purchase of license

Regards

 

Mithun Sanghavi's picture

Hello,

I would recommend you to Contact the Symantec Licensing Department via:

Phone number: 1-800-721-3934

Email: license@symantec.com

https://licensing.symantec.com/acctmgmt/index.jsp

For Renewals or view details of your Symantec support contracts visit our License Renewal Center.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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