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When finding an attachment in "Search Vault", is it possible to have the containing email opened, instead of the attachment?

Updated: 23 May 2010 | 5 comments
francisvd's picture
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This issue has been solved. See solution.

Hello,

Currently when doing a "Search Vault" (EV7.5 or EV8.0 Exchange Mail Archiving), the results can show attachments and/or email.

I'd like to configure it so that when opening a search result (like an attachment), the containing archived email is opened, instead of opening the archived attachment.

Is this anyways possible?

Thanks in advance
Francis

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TonySterling's picture
31
Mar
2009
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I don't think this is

I don't think this is possible.  maybe an enhancement request?

Tony Sterling

MichelZ's picture
01
Apr
2009
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Hi I think there may be an

Hi

I think there may be an option, check this out:
http://seer.entsupport.symantec.com/docs/286796.htm

"The ItemGranularityOnly schema combines the information from attachments into the top level parent document in the index, so the attachments are not shown separately in the search."

Cheers
Michel

www.quadrotech-it.com - All your EV Tools | www.techfreak.ch

TonySterling's picture
01
Apr
2009
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Ah yes, forgot about

Ah yes, forgot about that.

Remember though the index will need to be rebuilt.  That should not take long for a mailbox archive though.

Regards,

Tony Sterling

francisvd's picture
07
Apr
2009
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Thanks!

I'll have to test it in EV8.0.1 to see if it's still supported.

John Chisari's picture
07
Apr
2009
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Yes still supported

Yep still supported in EV8.