Endpoint Protection

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  • 1.  When I am using SEPM plugin for Kaseya 2.5

    Posted Aug 13, 2014 10:04 PM

    Symantec™ Endpoint Protection Manager 12.1.4100
     Plug-in for Kaseya®   2.5
    Error: Authorization Failed

    An unexpected error has occurred during authentication. 
     
     
    System.Net.WebException: The remote name could not be resolved: '<server name>' at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at System.Net.WebClient.DownloadString(String address) at SEPMWebServices.InteractiveAuthorization.GetAccessToken(NameValueCollection queryString) in c:\BBld_area\KaseyaPlugin_2.5\src\svn\source\SymantecWebServices\SEPMWebServices\SEPMWebServices\InteractiveAuthorization.cs:line 59 
     
    Tried uninstall reinstall plugin again tried still not working any suggestion



  • 2.  RE: When I am using SEPM plugin for Kaseya 2.5

    Posted Aug 13, 2014 10:07 PM

    Can't contact the server, you opened necessary ports?

    http://www.symantec.com/docs/TECH197177



  • 3.  RE: When I am using SEPM plugin for Kaseya 2.5

    Posted Aug 14, 2014 12:04 AM

    Hi,

    I can login with webconsol using port 8446 on same server



  • 4.  RE: When I am using SEPM plugin for Kaseya 2.5

    Posted Aug 14, 2014 12:18 AM

    HI,

     

    I am getting error only when I use plugin.



  • 5.  RE: When I am using SEPM plugin for Kaseya 2.5

    Posted Aug 14, 2014 08:25 AM

    Did you re-install



  • 6.  RE: When I am using SEPM plugin for Kaseya 2.5

    Posted Aug 22, 2014 02:09 AM

    hi,

     

    Tried reinstalled plugin still problem.



  • 7.  RE: When I am using SEPM plugin for Kaseya 2.5

    Posted Nov 06, 2014 09:12 AM

    Hey, did you found a solution to this issue? I have upgraded two SEPM servers to 12.1.5 and started getting this error when trying to authorize the server in Kaseya.