Endpoint Protection

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  • 1.  When installing SEP, it will NOT complete an install until SSC is removed.

    Posted Sep 08, 2009 11:23 AM
    I have SSC on several servers and I do not want to manually remove it from each server. Is there a way to automate the process?

    Thank you.


  • 2.  RE: When installing SEP, it will NOT complete an install until SSC is removed.

    Posted Sep 08, 2009 11:46 AM
    No, there isnt any Symantec supported way to remove the SSC remotely, nor via script (other than calling the MSI executable to remove via command line, which will prompt for a reboot.)


  • 3.  RE: When installing SEP, it will NOT complete an install until SSC is removed.
    Best Answer

    Posted Sep 08, 2009 12:00 PM
    Run a script or batch file in the evening. It can use MSIs ability to do an uninstall using the GUID.
    Then reboot.
    Otherwise, that's it.

    A batch file you could schedule to run at night would look similar to:

    Msiexec /x {CE6A85D8-D6B9-479A-9FE9-A06E56881E61}

    Where that number is the number in the registry for SSC (that one happens to be for one version of SMS client)

    You can place scheduled tasks remotely, too - they can be copied from machine to machine.
    Place the batch file in a TEMP folder on each server, schedule it to run at 4am or whatever, then schedule a reboot using a batch file like this:

    shutdown -r -f


    So if CAN be done, but will take a few minutes work to setup.
    BTW - I never ran SSC on servers, only ever on workstations - avoided such things. It was actually intended more as a client application anyway and I think back in about 2000 or 2001 or so I finally got their support folks to agree!
    SSC is best on client computers.

    Anyway, treat SSC just like any other application you wish to uninstall - using standard Microsoft "features".