Endpoint Protection

when trying to install symantec 12.1 ru2  showing this

symantec endpoint protection detected that there are pending system changes that require a reboot




i tryed this but still not wrking
plzzz help


 

1. Open the Windows Registry editor (regedit.exe) and browse to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
2. Verify the following Reg Multi String value PendingFileRenameOperations exists under this key.
   Note: If you do not find the PendingFileRenameOperations value in the location above, this error message can be generated if there are pending changes in:
   HKEY_LOCAL_MACHINE\SYSTEM\ControlSetXXX\Control\SessionManager\PendingFileRenameOperations
3. Right-click on the SessionManager registry key that contains the PendingFileRenameOperations value and choose Export
4. Provide a file name and location for the exported registry key and click Save
5. Delete the PendingFileRenameOperations value from the registry
6. If HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired exists, right-click on the RebootRequired registry key and choose Export.
7. Provide a different file name than in step 4 for the exported registry key and click Save
8. Delete the RebootRequired sub-key
9. Install Symantec Endpoint Protection normally
10. Before rebooting, double-click on the .reg files created in Step 4 and 7 to merge the previous PendingFileRenameOperations value and RebootRequired sub-key.

hello,

Did you try clean wipe tool ?

Look this KB

http://technet.microsoft.com/en-us/library/cc164360%28v=exchg.80%29.aspx

Try the latest cleanwipe tool and reinstall it.

Before that read the below

http://www.symantec.com/connect/forums/alleged-pending-system-changes-require-reboot-errors-endpoint-installer

https://www-secure.symantec.com/connect/articles/pending-file-rename-operations

For cleanwipe tool

https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal

http://www.symantec.com/connect/articles/new-cleanwipe-version-introduced-sep-121-ru2

problem on my console server
if i use cleanwipe any problem for my sepm ?
and give me link to download tool
tnx

Hello,

For receiving CleanWipe utility requires you to create a case with Symantec

You can use Letest Clean SEP 12.1 RU2

https://www-secure.symantec.com/connect/articles/new-cleanwipe-version-introduced-sep-121-ru2

Check this Thread

https://www-secure.symantec.com/connect/forums/symantec-endpoint-protection-1212-rolling-back-during-install#comment-8517891

Hello this issue is in your SEPM or in client of SEP Server?

Yes it will be heplfull in Server system also.

You can intouch with Tech Team (http://www.symantec.com/support/contact_techsupp_static.jsp)

Below link assist you to uninstall

https://www-secure.symantec.com/connect/articles/new-cleanwipe-version-introduced-sep-121-ru2

Hi

Please follow the link below

http://www.symantec.com/business/support/index?page=content&id=TECH103109&actp=search&viewlocale=en_US&searchid=1366966248225

Regards

thankx all.....
i got Clean SEP 12.1