When using the FSAutility to move the placeholders, the utility cannot find any archive item that can migrated
We are presently trying to move place holders from out old file server to a new one but are experiencing this problem
I can see all the placeholders and open them successfully on the old file server but the FSA utility cannot find them
I have also found a problem that I think might be related with archive explorer as some of the archives can be seen but there is lots missing
When I browse the old fileserver I can see all the placeholders in the comms folder, but when I browse the folder in archive explorer I cannot see the majority of placeholder files in this folder
Can anybody help please? using EV 18.104.22.1687
Example FSA problem
C:\>"D:\Program Files\Enterprise Vault\FSAUtility.exe" -pm -s "\\fileserver-old\e$\users
\it\comms" -d "\\fileserver-new\e$\users\it\comms" -cs -f
FSA Data Mover Utility.
Symantec Enterprise Vault.
Copyright (c) 2010. Symantec Corporation.
Source : \\fileserver-old\e$\users\it\comms
Destination : \\fileserver-new\e$\users\it\comms
Fetched the archives from the Enterprise Vault Directory database
Error: There are no archives under the source path \\fileserver-old\e$\users\i
t\comms that can be migrated