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When will come new Version of Ghost - GSS 3.0?

Created: 08 Aug 2012 • Updated: 03 Mar 2015 | 285 comments

We are living  more than 3 years with ghost 2.5.  We need support for more system and new hardware. When will come new Ghost solution Suite 3.0

Raff

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Keith Hemmelman's picture

Hi EdT.  Actually we were forced to use the DISM tool (ImageX replacement) to do our Surface Pro and Elitepad since Ghost can't image these devices, but since it's basicaly a "DOS command line" interface for using it, we find it to be an inconvenient process with all the command lines necessary and to integrate using DISKPART into this.  You basically have to script it with all the commands in a batch file, but we have technicians at multiple remote sites and it's not convenient to script the "location" of the image files when they can't use them across the wide area network due to bandwidth.  (We'd prefer to avoid having to create, and maintain, our own GUI via HTA or anything too because the people using this aren't programmers and it would not be convenient to do this.)

A solution like Ghost where you simply have the ghost image file on your thumb drive and boot to WinPE and run the imaging program and with a couple of menu selections, your workstation gets imaged, is what we'd like to find.  We don't do deployment "across the network" due to bandwidth concerns since we have so many remote locations.  We already kill their networks with other light maintenance, so unfortunately it's a problem for us.

EdT's picture

That's my point entirely. With a simple HTA gui, using vbscript as the underlying code, and calling the HTA file from a pre-determined location on your USB stick or USB hard disk gives you exactly what you want.

To update, all you need to do is supply new image files and an updated HTA from your tech centre, and all the technician has to do is to copy these files to a location on the USB stick or hard disk.  Diskpart is also handled this way, and in fact I used it to intelligently partition a flash hard disk based on its size on one of those hardened compact PCs used on the road.

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Keith Hemmelman's picture

EdT, I do understand what you are saying and the logic behind it.  But we don't have the proper staff to build and maintain our own "front end".  Thus the reason we use Ghost in the first place.

PatPatriot55's picture

I've had some sucess using Symantec's Bootwiz3.0. Using it to create bootable WinPE media for newer UEFI HP workstations and servers. Had to open a case with Symantec to get it though and it's not as good as GSS.

KlausJ's picture

You're all forgetting one place where ghost really shines - when cloning bad hard drives.

Also, the DOS version of ghost works quite fine with our 2.88MB virtual floppies on CD/DVD...EXCEPT when the PC is running UEFI. That...sucks. And the whole handling of all this from Symantec is like with the new versions of Backup Exec - utter useless.

jswood727's picture

This is for Jon Sharp, it has been 10 months since you last reported anything on this project.  Another vaporware string along I suppose.  This does reflect very poorly on Symantec. 

SK's picture

I believe that Michael Grueber has takwn over Jon Sharps role.

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J_SOLO's picture

According to LinkedIN Jon Sharp has moved on to Landesk Software... It'd be nice for Symantec to introduce the next spin doctor to keep this charade going...

Keith Hemmelman's picture

Actually I think the silence makes it fairly obvious the charade has been over for a long time and this product line died with that silence long ago.

Terry BU's picture

just keep paying that support contract...

We are evaluating SCCM 2012 for OS Deploy

AnthonySHill's picture

We have just finished evaluating SCCM 2012R2 and will be moving over to it within the next few months.  So far, it looks very cool.

Tech_75's picture

Symantec on Thursday announced that CEO Steve Bennett was terminated by the security company and has been replaced by board member Michael Brown as interim president and chief executive officer, effective immediately.

Ghost solution Suite 3.0 epilogue ?

SK's picture

It appears that his True North strategy was not a good idea.

First it caused confusion internally in regards to certain product family groups. This actually effected customer sales as no one new if it was safe to buy a product for well over six months.

Then it caused tension in all departments as everyone was wondering if they would be laid off.

Perhaps he shouldnt have played the cliak-and-dagger card and should not have ignored the rumours spreading on the outside about certain products, and should not have executed mass redundancy cullings in all countries csusing the company to lose a large amount of very knowledeable people in a very short time!

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EdT's picture

Ah yes, once again Symantec manage to snatch defeat from the jaws of victory.....

Sadly, their graveyard carries the epitaphs of some very clever and innovative products that were nothing more than cash cows until the lack of investment made them no longer marketable. Ghost is a prime example.

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Michael Grueber's picture

Hi,

Please allow me to introduce myself.  I am part of the product management team supporting Symantec's endpoint management products, including Ghost Solution Suite. As previously mentioned, Jon Sharp is no longer the product manager for Ghost Solution Suite.  In Jon's absence, I have been working with the product for the past few weeks.

During the short time that I've been working with the product, I have communicated with several GSS customers and the people within Symantec who support the product. Based on what I have learned, I certainly understand the frustration with the way that things have transpired with respect to GSS.  I am not here to make excuses, but want to do my best to address your concerns.

The engineering team is currently actively working on improvements that will benefit GSS customers.  Much of the team's time is currently being devoted to planning and analysis.  At the same time, some members of the team have already been working on product enhancements.

From a product enhancement perspective, the top priorities include features such as:

•             UEFI support

•             Windows 8/8.1 support

•             Windows Server 2012/R2 support

•             WinPE 4.0 support

•             USB 3.0 support

Please note that this is not intended to be an exhaustive list of features, but simply represents the top priorities at the present time.

Unfortunately, I can't provide you with reliable information yet regarding when the new functionality will be available because the team is still in the midst of planning.  In addition, there are still some important strategic decisions that need to be made that could have an impact on when the new functionality becomes available.

I'm sorry that I am not able to provide you with more definitive information, but want to let you know that your concerns are being heard and that work is being done. As planning progresses and we are able to develop a high degree of confidence regarding when we expect the new functionality to be available, we will be able to share more information with you in that regard.

Mike

jswood727's picture

Thank you for the update.  Unfortuneately, Jon Sharp made similar statements (copied below) in Dec 2012 and then again in 2013.  I feel he was being less than truthful.  If the team is just now in the planning stage, what was John speaking of ?

From Dec 2012

All-

We are still planning on GSS 3.0, and have a team of developers working on it now. I know this is very long-coming, but I want to reassure you, as best as I can without actually handing you code--which I'd like to do, but can't yet--that we are actively working on it. I hope that when we release it, the wait will be worth it.

Thank you.

From April 2013

I understand that my reply doesn't give you much to go on. What I'm avoiding, in case it wasn't clear, was giving you seemingly concrete information that really is subject to change.

Is there a GSS 3.0? Yes. I've seen it installed and (somewhat) functional. It isn't complete yet, (it isn't even beta quality yet, or we wouldn't be having this conversation) but it's much more than a list of requirements.

Terry BU's picture

i know....

"As planning progresses", "the team is still in the midst of planning".  sounds like they are still at the drawing board...

they have PE 4.0 support which is good, but not PE 5.0?  why not just go all the way up if you are so far behind.

did they actually do any work the last year?  scrap what they did?  people on here are talking about leaving GSS totally (we are looking at it), and it just feels like they have been sitting on it (which they may have been)

Michael Grueber's picture

It's not entirely accurate to say that we are still at the drawing board.  The reality is that various features are at different stages of development.  Some of them are further along than others because of work that was done in the past.  Other features are still in the analysis stage.,  We cannot provide reliable information regarding the availability of the new functionality until the analysis of all of the features has been completed.

KlausJ's picture

I just hope it won't be like Backup Exec 2012...they took something that already worked and totally scrapped it for something so completely NOT versatile that it either borderlines useless in many scenarios - or really IS useless.

Symantec Ghost Solution Suite 1.0 - 2.5 has been both our (and our clients) best solution for cloning PCs for many years, in particular the DOS version which fitted on a 2.88MB virtual floppy - I hope it says that way...

TeleFragger's picture

havent used 2012... but coming from Altiris Recovery Solution to SSR2011 is a challenge... 

it works but lost so many good features... I hear ya on the loss of features

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EdT's picture

Mike - there is really no point in working on WinPE4 support as WinPE5 is the current version and may well be replaced by WinPE6 when Windows 9 appears. The problem with spending so much time planning is that the plans are out of date before the actual work starts to implement them. Then of course another planning cycle has to start and so we end up with analysis paralysis.

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kghmmond's picture

I blame Apple and Google for this new rapid release schedule of everything.  Now Microsoft has joined the game and software developers are stuck trying to write code for an operating system that is end of life'd the day it is released.

It is a fcking joke out there right now.

IMO, the whole Windows infrastructure is imploding.  Try finding compatible supported versions of any complex software these days that is maintable in the Enterprise.  Good luck.

Michael Grueber's picture

Ed,

Your point about WInPE is well taken.  It would be more accurate to say that an update to WinPE support is among the items at the top of the priority list. 

Mike

Morris_ISD's picture

Michael,

I've been using Ghost since I was an assistant to my network admin back in high school in '97.  Speaking as a loyal customer, I'm very, very tired to continue to hear about "plans" and "developments".  I want a finished product.

Last month, my trusty old Win_PE 2.0 disk met a NIC it couldn't tame.  About six hours of tinkering later (and sincere thanks to EdT and his HowTo's), PE 3.1 disks are operational now.  Ghost may be operational again, but Symantec is not.  To leave a customer to a grassroots community for support is despicable.  GSS is neglected building with broken elevators, leaky pipes, busted doors, and Symantec is nothing but an absentee landlord.  Tenants have stopped paying rent and are leaving in droves.

Please do us this favor:  communicate to us the truth.  Is there a product, or isn't there?  And if there is, tell us when it's going to be release, and stick with it.  And if corporate isn't giving you the resources to get the product developed by the deadline, tell them that they're already losing loyal customers, and there will be no way to get them back once they're gone, including this one.

EdT's picture

I suspect that Mike's hands are tied and that there is not going to be any likelihood of an update anytime soon. The Ghost development team was disbanded a few years ago, and ongoing maintenance is left to a team of engineers in India, who have been the authors of the patches released since 11.5.1.2266.

There is also a later release but it's only available to those with a maintenance contract, and that's a lot of investment for not much prospect of a return. There is a version 12.x release of Ghost in the Altiris DS server product but again, that's not a standalone tool.

Realistically, I doubt that the cost of developing a truly updated and reliable product would return a profit from what must be a sadly depleted user base these days, and that is why I don't think that there will ever be an updated version of Ghost.

Here in the UK, there is a lot of adoption of SCCM 2012 and its imaging capabilities. I'm not a great fan of SMS and its evil spawn as I've never found it to be particularly reliable for application deployment, but it does appear to be a regularly enhanced product that MS are spending development dollars on.

The Wise packaging tools suffered a similar fate once acquired by Symantec as part of the Altiris inventory. Basically Symantec did the least possible maintenance on the product while extracting as much revenue as possible, then end-of-lifed the product. There was nothing that Mike could do about that one either.

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mjschug's picture

In all honestly I agree EdT.  This is really no point in even developing Ghost anymore.  The once great reputation of Ghost is destroyed by all the false promises.  You most likely have already lost 90% of your customers, us being one of them since we are now spending countless hours on finding a viable solution for our needs.  It's sad, but it seems like Ghost is indeed Dead.

On another note.  I have not found a single product that could do what Ghost did.  One unique issue that we have here is our distributed network and the inablity to utilize PXE.  Nearly every product I have been looking at all rely on using PXE to boot into their deployement boot eniviornment.

I have never been a fan of Symantec as a company because of what EdT touched up on.  But I'll go ahead and say it.  It seems that Symantec will buy up competitors just to kill off their product.  Only thing that ever came from Symantec that was any good was Ghost, and now thats been killed as well.

I understand it is out of Mike's hands.  But I just wanted to let you know how I feel and I assume others feel as well.

It's been a great product and I must thank you for all the years it has really eased the burden of computer imaging.

Thank you.

david_evans's picture

Hello All,
 
I have recently taken over the Product Management role for GSS and Altiris Deployment Solution and have spent some time reviewing our strategy and also digesting the feedback from this and many other threads around GSS. I want to start out by sharing your frustration with the recent history of GSS and especially the lack of delivery against the expectations that have been set. Through a couple of acquisitions Symantec has in its portfolio 3 technologies that play in the deployment space and ensuring the correct balance of investment across all three products has been a challenge. Unfortunately the most impact has been seen in GSS which has not seen a major update in some time.
 
I want to approach my response in two ways, first to share what we can do in the short term and then talk a little about our long-term options.
 
Ghost as an imaging technology still remains the single platform that drives all of our solutions and our focus will remain on keeping this technology industry leading. Therefore as a first step I have asked the team to do a refresh of the Ghost Imaging tools (the set of Ghost binaries) to provide updated Operating System support. I expect to have these available within the next 4-8 weeks and this will help those customers that utilize the tools as part of their imaging process. Moving forward I plan to make periodic updates to the tools in line with new OS and platform requirements. There may be some opportunity to utilize these new tools with the GSS console but this will need to be assessed as the tools become available.
 
Beyond this update to the tools things get a little more complicated and some tough decisions need to be made. Keeping the status quo is not good for anyone involved and I am fully committed to finding the most sustainable way of refreshing this product set.
 
Unfortunately the GSS console is by far the least up-to-date of the consoles available from Symantec and I can see a lot of benefit in trying to incorporate some of the other technology we have available. I have heard loud and clear that the Altiris based solutions are not a like for like comparison to GSS and while many customers would benefit from the extended functionality on offer, some would find the solution too complex. With this in mind I’m spending a lot of time with the team right now to find the best possible path.
 
Introducing an update to the GSS console that leans on some of the other technology in our portfolio not only gives us the best chance to deliver an update quickly, it also allows us to maintain it long term. It is inevitable that some of you reading this will be disappointed at the prospect of changes to GSS, but I hope we can modernize the solution without losing the essence and user experience that makes this product unique. If this group has any feedback that might be valuable to this effort I would really appreciate it.
 
Finally I want to mention how important the feedback from this group has been as part of this process. I know we have fallen short of your expectations, but I am exceptionally passionate about this product line and am looking forward to working with you to try and build a strong future. Further updates will follow as they become available.

Thanks,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

Kuroo's picture

Getting down to the base line of things with out the having to be sorry and this or that. When will an update for the current ghost be push out so that people like myself can start to use newer systems. I'm glad for all the progress that been coming out of GSS, but as of now there be not much of any news other than promise and junk coming out. Were all pretty much just like to get an update for a product that been out of day for three years almost. Short or longer term plans are great but we as cusomters would like an update push down. Just shot an update to for GSS consoles so we can at least still move forward on what we like to do and work on the short term plans second.

HTBG's picture

David this is the first good news we have really heard on this front in years.

I know I speak for my department when I say we find all other zero touch solutions available today far too complex and overkill for our network which is not big enough to warrant it and yet too big to be viable for one to one imaging.

GSS has always filled that gap for us perfectly. It's the only platform out there that makes zero touch imaging simple.

Keith Hemmelman's picture

David, thank you for the information.  I have to say that at this point, seeing is believing.  Hopefully we will see an update to GSS in the near future.

I do want to express one item of critical importance to us.  We pretty much use Ghost as a 'stand alone' cloning tool.  We don't deploy via a console and simply boot a computer using a WinPE boot disk and manually run Ghost and then drop our previously captured Ghost image to that workstation.  It's simple, easy, and quick.

However, we are not able to use Ghost on newer tablet devices, specifically the Microsoft Surface Pro and HP ElitePad tablets running Windows 8/8.1.  These are UEFI devices and Ghost is incapable of capturing and dropping an image of these.  We desperately need Ghost to be able to capture/drop an image of UEFI devices like the Microsoft Surface Pro tablet.  I can't stress enough how much of a problem and disappointment it has been that Ghost can't do this and that Symantec had ignored providing proper support and updates for GSS these past years.  I truly hope that will we see some updates in the near future to make GSS a functional solution for us again.

david_evans's picture

Hi Keith,

I'm currently planning two code drops, the first will provide updated Windows OS support and 64bit UEFI and the second will add 32bit UEFI. This should cover exactly what you need. I've tried to speed up the UEFI 32bit support as it's required to image many tablets.

I'm completely on board with the seeing is believing approach, I need to demonstrate that I can deliver on what I commit to and I hold it as a point of personal pride to be responsible with what I communicate. Things change and I think we all accept that, but there is a tolerance threshold which I know we have been WAY outside in recent years.

It's a shame for me that more updates to Ghost haven't been shared with this community, we have been updating the codebase consistently over the years as it drives our Altiris solutions. What has been a challenge is the GSS console and I think there has been some confusion that a lack of updates to the console means that Ghost isn't being developed. This couldn't be further from the truth.

I do however realise that the lack of updates to the console has been a serious concern to many customers and that is the challenging thing for me to address.

Thanks,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

Keith Hemmelman's picture

Thank you David.

We only use the Ghost32.exe and Ghost64.exe files.  We boot to a WinPE 5.0 USB thumb drive we have made and then manually run Ghost.  We simply then do a "disk from image" in Ghost to drop our previously created image to the target computer.  However, this isn't possible on newer UEFI systems.

So having the Ghost32.exe and Ghost64.exe binaries updated so they support the below would fulfill all the issues we currently have and this would be a great benefit to us!

- Windows 8/8.1 OS support

- 32-bit UEFI systems  (i.e. - HP Elitepad 900 tablet)

- 64-bit UEFI systems  (i.e. - Microsoft Surface Pro/Pro2/Pro3 tablet and newer HP Elitepad 1000 tablet.)

Thank you.

Alamosa's picture

David, I don't know any technical reason why you would want to change the console (it's worked out so great for windows 8 and backup exec 2012 lol). I've never seen any complaints on that.  A new PE, 2012, and 8 support along with UEFI 32 and 64 bit and updated built in driver support would do 90% of us.

Terry BU's picture

the console NEEDS some updates.  maybe updated binaries would fix some of it, but not all.  For example, how is there still not a search function inside of it to find a machine by name, or MAC?!

EdT's picture

To help David, could those of you who are still using Ghost please describe how you are using it and add to the postings above, what features would be of most benefit in the short term.

It is not difficult to create a WinPE V5 boot disk using the Win 8.1 SDK, and therefore local imaging using a USB boot, whether flash or drive, would realistically only require an updated set of Ghost binaries. If we can focus on aspects that need Symantec developers to deliver, at least in the first instance, we may be able to get binaries that are useable within our own frameworks, and leave the more elaborate functions, such as the console, as stage 2, or as David determines the most cost efficient way of levering existing technologies.

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KlausJ's picture

We use the DOS Ghost.exe from Ghost Solution Suite 2.5.1 99% of the time. If any Symantec engineer wants to see exactly how, send me a personal message with an *@symantec.com e-mail address - then I'll email a small 5MB ISO file, containing a bootable .ISO - with a virtual 2.88MB floppy.

The 2.88MB floppy has a .ZIP packed ghost.exe + a RAM drive, allowing ghost to exist on the 2.88MB floppy, and also allow a mouse driver to save it's settings - despite being on a CD-ROM.

Unlike WinPE, it boots and shows Ghost in less than 5 seconds after boot - no user intervention needed before.

Usual switches needed when creating an image: -fro -sure -ib z9 -split=635 -ntexact -fdsp

Usual switches when cloning back to many PCs: -sure -ntexact

Usual switches when cloning back to a single PC: -sure -ntexact -fdsp

And...here's the coolest thing about the DOS version over the Windows version: it's VERY good at reading broken hard drives. When cloning broken drives, some times, we have to clone disk-to-disk due to network time-out's - that's understandable. When a drive, which is REALLY broken, and can't even be read in Windows and disk-to-disk cloning never finishes...we still try to clone it with DOS Ghost and then use a file recovery program which is able to scan the entire drive over a few hour's...and then recover at least SOME files. Only a week ago, I saved +7000 pictures for a customer who had dropped her laptop on the floor. Without Ghost...we couldn't have done it.

If we try the same thing with the Windows version...it usually just crashes.

We DO use the Windows version with BartPE. Some servers are just to odd to work with normal disk-builder in Symantec's PC builder. BartPE...let us do the magic :-)

BMStealth's picture

Ghost works fine with the latest version of WinPE and even Win8ToGo. The only problem is that GhostVP is stuck on the older version of WinPE and adding drivers to it is not that simple. I depend on GhostVP to automate the imaging of my computer labs. I don't use anything else in the GSS.

I would like to see multicasting work similar to how SCCM multicast works where an endpoint can join and ghostcast session that has already started and then circle back to finish what it missed. With the new hardware that just came in, GhostVP is officlally broke for me and I'm force to manually booting each workstation manually with a USB stick to join the ghostcast session.

I'm force to move up my timeline in finding a ghost replacement. Any chance that the issue of WinPE for GhostVP not being the latest version, is a simple fix?

mjschug's picture

David,

Where I can see value is updates to the Ghost Client/Agent for Windows.  The ability to just tell the machine to reboot and reimage was always very useful, along with running remote commands.  This is where I always felt was a big difference between Ghost Solutions Suite and others.

uoft's picture

I would be happy with anything that supports Windows 8 laugh

SK's picture

As the latest ghost exe's included in the DS 6.9.x and 7.5.x support uefi and the latest os's, the easiest move Symantec could make is to provide those files to any gss customer that is happy to use them.

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Pete Gomersall's picture

We have used GSS since before Y2K and it is conceptually an excellent product as Alamosa eludes to. Its only problem has been the ineptitude of Symantec and there lack of foresight into not updating\developing it.

As all have stated here UEFI support is crucial as are some updates (support for current versions of WinPE, etc.)  to the Console but I believe the general design is excellent particularly the fact that the Console doesn't require PXE is great althought I suspect adding this would be a bonus for some shops.

The entity I work for dropped GSS for Altiris because of the lack of development. No one uses Altriris just the Ghost binaries and my department would go back to GSS mainenance if it was updated as we STILL use the Console weekly (albeit with WinPEv5 clients) to image whole buildings.

As an FYI even the most recent releases of the Ghost binaries do not fully support UEFI in all cases (I have a current support case with Symantec that is still been worked on as we have problems imaging Dell servers in UEFI mode) so as far as I am concered these a still a work in progress.

Anyway, in summary I am extremely pleased to have some feedback from a product manager that seems to give a shit; hopefully this will turn from words into deeds and action.

Regards,

Pete

Tech_75's picture

david_evans    Symantec Employee Accredited

Ghost as an imaging technology still remains the single platform that drives all of our solutions and our focus will remain on keeping this technology industry leading. Therefore as a first step I have asked the team to do a refresh of the Ghost Imaging tools (the set of Ghost binaries) to provide updated Operating System support. I expect to have these available within the next 4-8 weeks and this will help those customers that utilize the tools as part of their imaging process. Moving forward I plan to make periodic updates to the tools in line with new OS and platform requirements.
 
David,
 
Symantec will tell us : "You must have a current support contract" to download these updates ?
 
Kurbycar32's picture

Exactly.  I paid for support for 3 years without a new version before I stopped paying renewal fees.  Here we are 4 years after that..

SK's picture

A support contract has never been needed to allow customers to upgrade a product. A valid Annual Upgrade Protection is the only requirement.

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EdT's picture

It is irrelevant what the title of the contract states. The bottom line is that users have paid year after year and got nothing at all for their investment. If I were in this situation, I too would like some credit for the amount of cash I had added to the Symantec coffers and would want/expect the next release to be given out free of charge.  The alternative would be for Symantec to offer a deal whereby you buy upgrade protection for the next 12 months and if there is no upgrade, the scheme is renewed for another 12 months at no cost. After year 2 with no upgrades, the fee would be refunded in full.

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david_evans's picture

Firstly thanks for your feedback on this, it has been very helpful.

Let me try and address some of the questions that have been raised.

First and foremost the discussion of entitlement to the latest GIF tools update will be a difficult one. The maintenance fee that is paid on software generally covers both support and upgrades. There are a number of different variations on how solutions can be purchased and sometimes support or upgrade protection is omitted, but for the sake of this conversation I will assume they are combined.

We have a huge customer base that will be wanting access to the upcoming tools release and a good proportion of them are under current maintenance and will get immediate access to the updates. For those where maintenance has lapsed I am exploring options here to see what can be done. I do certainly agree that the lack of upgrades in recent years should be reflected in how we provide these updates, but I do need to balance that against the strict entitlement requirements Symantec (and most software companies) have in terms of requiring valid licenses to receive updates.

I am working on this as a priority and will give you an update as the decisions are made.

On the subject of Deployment Solution 7.5 and 6.9, both of these license types include access to the GIF tools and already have access to this update. The tools are the same across all products, the only difference is how they are utilised by their respective consoles/platforms.

I will be in touch soon with more information.

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

Kuroo's picture

Hey David I was woundering would this update coming down the pipe be soon as well as have update drivers for nics and other systems? How would one get the updates to?

EdT's picture

Thanks David.

Does "soon" mean within this month?

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david_evans's picture

We are expecting the first drop in the next few weeks so I'll need to have something in place by then. I'd like to try and find a way to get everyone under active maintenance again to cover any updates provided over the next 12 months (next will be full UEFI 32bit support on top of the existing 64bit support and any additional fixes required for Windows 8.1 Update 1). The reality of achieving this is not as simple as it might seem with the vast array of different license types that have been purchased including some that are current, some that have lapsed, some that are no longer available etc.

I'm working on it as hard and fast as I can.

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

AndRen's picture

Dear David,

we had horrific weeks finding solutions to WinPE driver problems with Symantec Ghost Console. With very friendly but technically limited support from you we developed a fairly automated solution to our WINPE problem using WinPE31. We forward a documentation (in German) to everyone on request. Though paralysed, Symantec support has been extremely friendly and tried its best. They way Symantec management handle this problem does not fit into our professional culture.

For the enormous amount of work and frustration we invested in your product I expect very customer friendy updates for GSS 2.5.1. We need
1. Up-to-date WinPE support
2. UEFI support
- an import /export function of config data via text files would be welcome.

Alternatives to GSS
- We have extremely positive feedback from branches using FOG (free open source ghost).
- We are programming user freindly frontends for WDS.

As far as we are concerned Symantec still has a chance to keep us as a customer. I hope a relationship that has lasted for over a decade will not come to an end. If so it will be a managabe problem for us but for Symantec another larger customer definitely lost forever.

Sincerely

AR

David Schaefer's picture

Hi Dave,

We have been utilizing Symantec Ghost for years and continue to support the majority of our client computers with it, and utilize Ghost in the following ways:

1) We deploy images via PXE via the 3Com boot services CD that came with it.  Just wondering if this will be updated or included as a Symantec solution later as well?  Being able to boot stright from the network to deploy images instead of using Boot CDs and USBs is really nice and should be a requirement.

2) Bootable CDs, and USBs keys/drives for areas not on the network.

3) We utilize the Ghost Counsel via Wake-On-LAN to deliever files to PCs, install patches for programs, install programs, and basically help to automate routine tasks that would otherwise take days or weeks to accomplish.  We also have utilized the Ghost Console to power machines back off when the updates are finished.

Hope the above helps, if you need anything else feel free to email me and perhaps we can chat.

We currently do have a maintenance contract with Symantec for years on the Ghost Solution Suite, it would be nice to see some promises come through this time (as even in this thread it was promised back in 2012 that we would see something in the first quarter of 2013 - still nothing and it's June 2014).

So it's sounding like something will be out in July 2014?

Our organization has about 4000 client computers in and I'm sure some of our technician's can help test things if necessary for development.  We already had to make newer PE disks ourselves manually, it would be nice if this was already included/supported by Symantec.

-Dave (the other Dave that is an IT guy as well)

P.S.  I pretty much agree with the UEFI support for tablets (although we don't have too many here), PE upgrades (that are really required as manufacturers are no longer releasing drivers for the old PE that comes with Ghost), and latest OS support.

JohnMilr's picture

I use ghost to simply deploy identical images over the network.  I really need to be able to ghost locally over USB interface to a USB 3.0 external drive to be able to backup my remote users.

John

EdT's picture

What is stopping you?  I have successfully mounted a USB-3 device under WinPE V2 by loading the necessary USB-3 chipset drivers into WinPE.  This should be even easier if you have created a WinPE V3 boot environment (or later) as described in various articles in this forum.  The only issue that may arise is whether the version of WinPE/Ghost you are using is able to image to a device with a partition greater than 2Tb in size.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Kuroo's picture

The problem is a lot of the articels don't read in more layman terms on how to do things. If it was that way it would be better to understand.

cglover's picture

David,

This is great news!!!!  Based on the recent chatter about GSS 3.0 I purchases GSS 2.5 a few months ago (out of my own pocket).  I have been using the linux version of the client and push/pulling from a windows server. I would LOVE LOVE LOVE to see a linux version of the server or at least a 64bit windows server version.  Also, perhaps imaging over http, which is hinted at with the Altiris implementation.

In regards to issues.  I have seen a memory leak of sorts with the 32bit server on 64bit Windows.  The server sucks up all available memory and does not give it back when you close the app. This played hell at my last job where we were trying to push/pull several different images at once from the server.  When we move the server OS back to 32bit the leak seemed to stop.

Chuck

david_evans's picture

Hello All,

Thanks for all the recent feedback, I am reading the posts and digesting the points raised.

The first tools update I have had the team working on has shipped and I am starting to look at the best way of distributing it. If anyone has current maintenance and would like access to the update please can you drop me a private message with proof of entitlement and I'll work out how to get you the update.

For everyone that has lapsed maintenance I am working on some options here but it might take a little time to shake out.

Regards,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

Pete Gomersall's picture

David,

Can you elaborate what has been updated and what version numbers these now have? Have you just pulled over the currently availble tools from Altiris or are they all updated?

Pete

Keith Hemmelman's picture

David, I have to confess I've been out for awhile and haven't been following all the posts.  Reading your post am I to believe there is an update now for Ghost?  Is this a "beta" or is it a "final" release?

In the past to get updates, I would simply run Ghost Explorer which came with GSS and run "LiveUpdate", but it appears that is no longer the way to get updates?

Can you eloborate a bit on what was updated?  Is it both the Ghost32.exe and Ghost64.exe?  Does it support UEFI devices and partitions now such that we can capture and image Microsoft Surface Pro tablets?

Thank you.

Keith Hemmelman's picture

I did some digging and it appears when our folks ordered a large number of copies of Ghost in February, it was apparently not purchased with "maintenance".  (Or do you get a short period of maintenance with your purchase?)  I'm sure that made sense at the time since there hadn't been an update to GSS in years and it wouldn't have made sense to waste money and receive no benefit.

There's no way I could get our folks to spend another dime, (if at all), on this update without knowing positively there will be an update to Ghost that addresses the issues we need.  So I really need info on what is being addressed in these updates and also what requirements are there to get this update.

p.s. - I don't suppose a purchase in February qualifes close enough to get these updates or that you get free updates for period of time?  smiley

mjschug's picture

Thanks David for the files but I must say, I'm a bit dissapointed..  They are basically useless to me since they do nothing with GSS.  I guess I don't understand the point of these except if I were to just deploy an image unmanaged, which defeats the purpose of the GSS product.  Are we to be expected to run around with USB/CDs to 100's of computers to deploy?

"The WinPE 4.0 cannot be integrated to run within the Ghost Solution Suite, but must be run as a standalone boot. Booting with processes such as PXE cannot be supported at this time."

Please correct me if I'm wrong.  Are there plans to integrate with GSS or update GSS to support management of our clients?

Thanks.

Matt
 

david_evans's picture

@Matt
It's worth me clarifying this again here as it think my previous responses have been lost a bit in this thread.

The tools update that I have provided is aimed at those customers who utilise just the tools as part of a scripted or custom process. This represents a large number of customers who purchase the GSS product.

We are looking at how these tools can be incorporated into the GSS console but this update was not originally intended to update the console. If we have some success with this integration I will publish the instructions.

Regarding the GSS console we are working on a fully updated replacement which will incorporate the best parts of the current tools we have in our portfolio. I don't want to talk too much about this right now as frankly I don't think anyone will believe me until we actually deliver something you can see. I have the team laser focused on this right now.

Regards,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

mjschug's picture

You're certainly right about no one believing you until we can see it.  Appriciate the clairification.  Possible date we might actually see something?

Again we are getting to the point of no return on having to jump ship from Symantec since we have one more semester until we are going to deploy Windows 8.1.  We have been currently evaluating other products for deployment and management which support Windows 8.1 and I honestly still have not found one that really compares well with GSS.

Thanks.

Matt

campbelld's picture

This update is definitely of interest to us here. Dave, will you please send a quick note to let us know where this is at now. We are in need of a Windows 8.1 update as well.

Sincerely

Dorena

mjschug's picture

@david_evans

Tried out the updated Bootwiz 3.0.  Worked successfully using the Windows 8.1 PE which is WinPE 5.1, although the BootWiz asks for WinPE 4.0 files, you can point to the 5.1 PE files installed from the Windows ADK.

http://www.microsoft.com/en-us/download/details.as...

I was able to create a working GhostPE 5.1 USB with Bootwiz 3.0, successfully booted a Dell Optiplex 9020 with network and storage drivers, from there I was able to successfully push a manual ghostcast from my GSS 2.5.1 server to the 9020.

Just wanted to let everyone know my experience with the updated files that David can provide and that there is yet hope.

Thanks David and the rest of your team.  Here's hoping to an updated GSS which also supports new hardware and OSs.

Matt

EdT's picture

Thank you for letting the Ghost community know of your experiences. The ability to use WinPE 5.1 pretty much addresses the most urgent requirements - that of being able to use drivers post-Vista, without having to hand-crank your own WinPE boot environment.  It is indeed a positive step forward to address the update famine we have all endured for the past few years.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

HerbT's picture

I have been following this thead for some time as I need the update to Ghost for use with UEFI as I use mostly the tools.  I have recently renewed my Ghost licnese and maintenance and have sent an e-mail to Dave Evans requesting the information as to where I can get the files.  I hope that Dave is finally able to get the ball rolling as many of us have waited a long time for this update.

david_evans's picture

I apologise for the delay in replying to some private messages, I have been on vacation for the last week or so. Unfortunately the forum doesn't allow for any type of 'out of office'.

I will reply to the messages now.

Best regards,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

Keith Hemmelman's picture

David, there are a few outstanding questions on the forum too.  Primarily it would be helpful to know what has been updated and what are the requirements of getting the updated file(s).

EdT's picture

You mean you don't take your laptop on vacation?  <g>

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Keith Hemmelman's picture

For anyone who has gotten the updated file(s), can you please share what files have been updated and what functionality/features has been added or changed?

Have both the Ghost32.exe and Ghost64.exe files been updated?

Do both the Ghost32.exe and Ghost64.exe files support making an image of a UEFI device, such as a Microsoft Surface Pro tablet and can you then ghost that image over to a different Surface Pro tablet?

Thank you.

Pete Gomersall's picture

Keith,

There are new versions of ghost32\64. There is new GhostExp32\64 and a new Ghostsrv (32 only). There are also new gdisk and related files.

The most recent versions are 12.0.0.6257 dated 5/21/2014. The ghost64 is supposed to be fully UEFI but I know it still has issues which I reported to Symantec (about hosing Dell server motherboards in UEFI mode). I am told this has been fixed but they have not release these versions yet.

I do not know about the ghost32 UEFI status.

Hope this helps.

Pete

david_evans's picture

The UEFI issue has been resolved and we're just packaging up the fixes into updates for the respective products.

UEFI 32bit is still being worked on, the only outstanding question is what type of devices we can support. Many tablets simply don't support being imaged in the traditional way so I suspect our support will be limited to those devices that can physically support imaging. We're hopeful to have something this month but there are still some outstanding research points to come in. It'll likely be the end of the month if nothing new shows up.

We are about to publish the existing ghost tools update through our KB as we have done in the past. You'll simply need to contact support with entitlement details and they will share the download information. There is no need to private message me any longer and I'll share the link as soon as it's up.

Regards,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

david_evans's picture

Hello All,

The Ghost update is available here:

http://www.symantec.com/docs/TECH223404

Follow the instructions to contact tech support to get the update and you'll be given the download location.

For clarification again this is the Ghost imaging files, not a full update to GSS. We have done some preliminary testing and they can be used with the Ghost console to a limited degree, although there are some limitations. We are working on this.

Best regards,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

david_evans's picture

Hello All,

Further to the last update I have created a knowledgebase article here: http://www.symantec.com/docs/TECH223649

This page links to the new update but also links to some initial testing we have done to incorporate the new tools into the GSS console. This tools release was not intended to update the console (for this we're looking towards the revamped offering we're working on currently), however I am hopeful that this will help bridge the gap. We are working on the limitations we have found and will post updates to this article as they arrive. I welcome any feedback or suggestions on the limitations which I would be happy to incorporate.

Regards,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

Kuroo's picture

Does these updates come for free when we run the updater in the Console? Also does the new updates come with updated nic drivers?

EdT's picture

@ David Evans

Would it be possible to edit the articles in the KB that you have most recently mentioned above, to indicate to users what level of maintenance support they need in order to obtain these updates?  Is it a current maintenance agreement or is any credit given for having had maintenance in the last 5 years or so?

@Kuroo - these updates are not free and will not be available through LiveUpdate - if you read the recent threads, specifically the one on 4th August by David Evans, the route to obtain the updates is:

"Follow the instructions to contact tech support to get the update and you'll be given the download location."

Contacting tech support will also clarify whether you are entitled to the updates.  These are only updates to the binaries and NOT a complete product update. There are no updates to NIC drivers but the articles in the Ghost KB do provide information on building newer versions of WinPE and how to add drivers without using Ghost Boot Wizard.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

jamesd3rd's picture

It's nice to finally see some progress made with Ghost after it was seemingly sinking into a tar pit.  I recently bumped up to GSS 2.5.  Using boot disks/USB keys is nice but I prefer to use the console since the lab I manage and the server are not in the same place.  The server is server room where my office is.  So I run things remotely.  Booting 24 clients with keys and running back to my office to kick off the ghost session isn't very practical.

Hopefully this will reignite community support for those of us having issues.

rogalskij's picture

Hello David, thank you for updating the community on the development progress on GSS.  I like so many others am running GSS 2.5.1.  We have let our maintenance lapse because we were under the impression that Ghost 3.0 was a killed project that would never come to fruition.  It seems there is some life left, but again we are still a little hesitant to budget money to it just yet.  I have some questions, and obviously I realize some of these can't be answered just yet, but will post them anyway.  Hopefully this can assist the community in getting a better feel for what exactly we are looking at with a fully supported and released update to Ghost Soltution Suite.

Questions:

  1. Obviously the one on everyone's mind, is this still an active project, and if so when are we generally looking at a release?
  2. What fixes/enhancements are being targeted in the full release?
  3. Is the concept still the same?  By that I mean, will GSS 3.0 be a similar product, just with enhancements, bug fixes and newer machine support?  Or is the product changing directions?
  4. Is there a strategy for institutions that have allowed their maintenance to lapse?  Will this be a full reinstatement cost or some sort of discounted renewal?

With those questions, I will say that no other product we have looked at can offer us a usable by many imaging soltution for the same price.  We hope that this will still be the case, and that the release of this product is in the near future.  Any insight will be appreiciated.  Thank you very much, and we look forward to future updates. 

buck614's picture

We are under support and currently use the following files all of which are version 11.5.1.2266:

Ghost32.exe, Ghostsrv.exe, Ghostexp.exe

I see that you reference this post describing what was being updated and available for download for customers who are currently under support:

http://www.symantec.com/business/support/index?pag...

According to that post, the following files are being updated to support UEFI:

The Ghost Binaries: Ghost32.exe, Ghost64.exe, Gdisk32.exe, Gdisk64.exe, DeployAnywhere.exe and DeployAnywhere64.exe

Here is my question ... Is Ghostsrv.exe in need of being updated? I don't see it listed in the post. Will version 11.5.1.2266 work with the new ghost64.exe binary? Also I don't see Ghostexp.exe listed as an updated binary either. 

It is very important for us to be able to Multicast which requires Ghostsrv.exe as well as look at the contents of an image which requires Ghostexp.exe.

EdT's picture

If you are under support, then give Symantec tech a call and point those questions in their direction. At the moment, the updates are intended to offer support in certain areas where the biggest demand lies, but there is a program in place to update other aspects. Scroll back in this read and review the posts by David Evans, the new PM for Ghost.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

david_evans's picture

Hello All,

Sorry updates have been a little slow coming over the last week or two, I have had some unexpected time out of the office due to a family emergency.

@buck614 - please go ahead and use the latest version of GhostSrv.exe and GhostExp.exe, we didn't observe any issues but please log a support case and let me know by private message if you find anything.

@rogalskij - updates in line below:

  1. Obviously the one on everyone's mind, is this still an active project, and if so when are we generally looking at a release?

GSS is a very active project for us and we are part way through a major overhaul of our strategy. I took over the portfolio several months back and immediately set the team up to deliver an updated version of some of our products. Our current schedule has us delivering updates in two phases starting in Q1 2015 (subject to change). The first update will be a product that combines several pieces of technology from the Symantec deployment portfolio and allows us to standardise on two solutions, Deployment Solution (7.x) and Ghost Solution Suite 3.x). There will be a consultation period where all customers will be able to trial the new product and provide feedback on how it fits their needs. We will use this to drive a second release that will be approximately 6-9 months later.

We are doing our best to preserve as much of the existing user experience as possible while updating and expanding the functionality of the product to better address the market. It should be noted that the Ghost tools that power GSS today will be exactly the same in the new product, it is just the console and associated architecture that is getting a major update.

  1. What fixes/enhancements are being targeted in the full release?

This is still under review but expect to see some major changes to the product in terms of added functionality and changes to the console. We are working very hard to deliver new features and updates without adding complexity but there will need to be a balance and I am managing this as carefully as possible.

  1. Is the concept still the same?  By that I mean, will GSS 3.0 be a similar product, just with enhancements, bug fixes and newer machine support?  Or is the product changing directions?

In principal the product will be the same although some of the lesser utilised aspects of the product will be removed in favour of keeping the mainstream functionality up-to-date and developed. There will also be a number of improved and added features that will add a huge amount of value.

This isn't just about a quick face-lift and continue to manage a decline. We want to take this product back out to the market and develop a clear leadership position again. We have three of the best deployment tools in the market at Symantec and a little consolidation and rationalisation will allow us to get back to driving the market.

  1. Is there a strategy for institutions that have allowed their maintenance to lapse?  Will this be a full reinstatement cost or some sort of discounted renewal?

I am planning a promotional SKU that will allow customers to get the update at a reduced cost and I am working hard to keep this to be a close to the renewal price as possible. I'm doing this because I recognise Symantec has not delivered a full update for a long time and I value all of the patience and loyalty our customers have shown. This is still a work in progress and changes are possible but this is what I trying to work towards.

Look out for an announcement shortly on some further updates that could help bridge the gap between now and GSS 3.0.

I hope this helps.

Regards,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

buck614's picture

I will test it as soon as I can and i will let you know. I still have to call in to get the updated files. Thanks!

buck614's picture

I wanted to provide an update on my experiences so far.

I was able to ghost a Win7 and Win8 machine using the updated ghost64.exe file. I was also able to confirm that Ghostsrv.exe and GhostExp.exe both worked with no issues. I was actually able to use GhostExp to add a text file and I re-imaged a different machine and the laptop seemed to be intact and included the additional file. Thumbs up!

The only issue I am seeing at this point is when I attempt to image a Win8 machine with the secure boot option on in the UEFI Bios settings. I get the following error: 'Attempted to access an inconsistent NTFS partition partition. Operation aborted at user reqest'.

I attempted to make the power setting change listed here but I continued to get the error:

http://www.symantec.com/business/support/index?pag...

I am hesitant to use the other option listed which is to use the "-NTIC" & "-NTIL" command line arguments because the tech doc indicates that these arguments simply ignore the ghost error.

Any ideas? Should I make a new thread for this issue?

buck614's picture

Nevermind. After I launched Win8 again ... I did a reboot ... and THEN did a shutdown I was able to get Ghost64.exe to dump the image without showing an error. 

I really appreciate you getting this update out!!

buck614's picture

Actually I was wrong. I think the option to adjust the power setting shown below turned off secure boot in the BIOS ...

1.    Turn off the 'fast startup' option. This is present in "Control Panel->Hardware and Sounds->Power Options->System Settings->Shutdown settings'. 

In either case, I am in a position to just leave Secure Boot off so it isn't a major issue for me.

Thanks!

Mark Simpkins's picture

ThankYou,

Our faith in GSS had been shaken once we purchased 500+ new computers with Intel NIC's that didn't play nice with PE2.1.  We have the interim solution provided by the support team in March, but re-imaging means a visit for us now until the virtual partitions can be updated.  Speaking for my team ...we’re good with waiting for a quality product.  Just get it 'right' ..and that isn’t easy; we understand.  We’re BUE users as well and I’m sure you might understand why we’re not rushing to update from 2012 to 2014 after getting 2012 squared away (finally).

I have to say though, that when we transitioned to Win7 I often remarked at the forethought that Symantec had in preparing Ghost (and the inherent flexibility already in the product) for that eventuality.  Symantec people clearly did their homework with Microsoft.

You\we have a Porsche level product with GSS, but we've had to put some cheap tires (patches) on it for the last few years.  It's hard to watch the deprecation as most flaws until recently were cosmetic, or had reasonable work-arounds.  This year, the support contract renewal wasn’t quite the ‘no-brainer’ that it had always been.  Questions were asked, reasonable questions.

We await the updates and if a little more waiting means a little less aggravation for everyone then that’s good. However, a company with a contract renewal in the next few months may not feel the same way.  Our contract is good for the next 11 months.  Can Symantec somehow extend an ‘olive branch’ to those who have remained on maintenance or are about to come off of maintenance of say x month’s.  X= the time you think it will take to get it right  ..whatever ‘right’ is.  To me, that (in my NY vernacular) would be a true ‘put up, or shut up.”   Which is to say we’re going to prove to you that we’re sincere about getting this done (this time) and we’re extending the contract of our current customer’s for some time period and when we get this squared away, we’re going to give customers who we lost after date MM/YYYY a chance to renew again; OR just EOL it.  Once again, not easy in execution but powerful in the message that is sent.

Ok enough of that bile …thoughts for the future:

Consideration for a system that is likely to see more imaging through wireless connectivity.

The current database appears to be single threaded…we’ve ‘overworked’ ours on occasion

Ipad support like Meraki?  Keraki maybe free, but it takes customer attention away from Symantec.  Being able to manage a device either Windows\Android\IOS\Chrome from a single point has value.  I could understand it being outside the scope of GSS though.

Self service imaging based on active directory security groups.  It owuld be great if members of security group X can image Cpu’s in group Y.  I think that it is all-or-nothing right now.

A Failover mechanism for ‘failed on virtual partition’ scenario’s  .failed on virtual partition but still have an IP address and can reach the GSS server  failover to a PXE image on the GSS server.

Search the console to find a computer by MAC address or some other attribute

Restore ‘last login’ and last image information associated with a computer.  that was great info to have that we no longer get.

Find what tasks a computer is associated with.  Ever try to delete a computer in GSS and get 'Assocatied with task can't delete' ..and not know which task the computer is associated with????

Incorporate backup and restoration scripts into the GSS.

Once again , you have a great product.  We love what it used to be (and largely what it still is).  Thank you for opening the communication channels again.

Mark S.

david_evans's picture

Thanks for the great feedback Mark, we have taken the comments on board. We're discussing options on how to help customers get onto the latest version if their maintenance has lapsed and we should have some options. We can discuss things further when I have some more updates to share.

Thanks,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

david_evans's picture

We're in the process of getting our binaries signed for secure boot but it's a slightly conveluted process. We should have an update on this shortly.

Thanks,

David

________________________________

David Evans
Senior Product Manager
Deployment Solution, Ghost Solution Suite, Server Management Suite, Task Server
www.symantec.com
________________________________

Nitin's picture

Hi Kenith,

Just to clarify on one point here, binaries signing for secure boot is only applicable and impacted for PXE boot operations (client booted via network boot). Imaging operations should work using lastest ghost binaries delivered two weeks ago if you execute ghost as standalone (and I beleive it is working in your case after further reboot, suspecting there is something wrong while first reboot). Most of the tablets are coming with pure secure boot option (no option to disable secure boot via BIOS) and we have tested ghost imaging operations on those without any issue.

Regards,
Nitin

If you feel your issue has been addressed to, please use the "Mark as Solution" link for the relevant thread