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  • 1.  When will Symantec Encryption Desktop support Mac OS X 10.8.3?

    Posted Mar 14, 2013 05:26 PM

    With the release today of Mac OS X 10.8.3 can we expect a PGP/Symantec Encryption Desktop version supporting it in the near future?  Will the 30 day rule still apply?

    Thanks,

    Derek



  • 2.  RE: When will Symantec Encryption Desktop support Mac OS X 10.8.3?

    Posted Mar 14, 2013 08:24 PM

    I know for a fact that we are testing and will have support with an upcoming release of the product. Symantec Encryption Desktop 10.3.1.  In the meantime, Support and QA has done some testing on current version product available to customers (10.3.0 Mp1) and drive encryption works and you can boot the system and Virtual Disks mount, etc. Maybe you wouldn't mind posting results with your findings on testing as well?

    Thanks,

    Ben



  • 3.  RE: When will Symantec Encryption Desktop support Mac OS X 10.8.3?

    Posted Mar 15, 2013 08:40 AM

    I got also some Customer Feedback which match our current internal testing results.

    As Ben mentioned 10.3.1 will provide official support for 10.8.3

    But what we could test here (this had nothing to do with the internal official QA Tests)

    • MBP Retina 15"
    • MBP Late 2012 15"
    • MBP Mid 2009 15"
    • MBP Late 2011 13"

    They all got updated from 10.8.2 to 10.8.3 with WDE turned on an running 10.3.0 MP1 and are experiencing no Issues so far.



  • 4.  RE: When will Symantec Encryption Desktop support Mac OS X 10.8.3?

    Posted Mar 15, 2013 11:28 AM

    We've begun our internal testing and have upgraded a MBA running SED/PGP 10.2.1MP4 from 10.8.2 to 10.8.3 without issue.

    Derek



  • 5.  RE: When will Symantec Encryption Desktop support Mac OS X 10.8.3?

    Posted Mar 15, 2013 08:19 PM

    Forgive me for bringing this up, but shouldn't this question be in a different forum - probably "PGP WDE for Mac"?

    I admit it, I am confused by the product names and the correct forums to address those products.

     



  • 6.  RE: When will Symantec Encryption Desktop support Mac OS X 10.8.3?

    Posted May 14, 2013 11:34 AM

    Yes emorig, wrong product group. I will move the forum post.

    Update, as of 5/11/13 we have officially announced support for Mac OS X 10.8.3 support with Symantec Encryption Desktop (formerly PGP Desktop)10.2.1 Mp5, 10.3.0 and 10.3.0 MP1 releases. For more information please see this article.



  • 7.  RE: When will Symantec Encryption Desktop support Mac OS X 10.8.3?
    Best Answer

    Posted May 17, 2013 03:54 AM

    10.3.1 is really around the Corner so 30 days are really in the reach for official support.

    Edit 09.05.2013: 10.8.3 is now officially supported by PGP Desktop 10.2.1 MP5+ 

    Be aware of the following Issue on MBA Mid 2012 Model:

    http://www.symantec.com/docs/TECH206300