Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Where are the Linux logs?

Created: 12 Jan 2012 • Updated: 12 Jan 2012 | 2 comments

Using BEWS 12 with linux agents on SLES11. Installed the 64 bit agent and started ./VRTSralus.init start, then login to the BEWS and run the backup job for said linux server and there is always a communication error or agent may not be running error. I login to the linux server and start BE agent. The agent never seems to stay running. Where would i find the logs to see what is going on? I looked on the linux server /var/logs/messages, nothing found in reference to BE agent. Are there any issues with the 64 bit agent on SLES11. Oh, btw, it is BEWS12 agent.

I started beremote with debug options and tried to browse the linux server using the BEWS, the debug file just cuts off, i never see the error! This server has 2 NICs in it; 1 on the trusted network which is where the BEWS is and 1 on the optional network. A netstat shows beremote bound to Is there a way to bind beremote to 1 ip? And would this even help.

Comments 2 CommentsJump to latest comment

pkh's picture

BE 12 does not support SLES 11.  You would need to upgrade to BE 2010 R3. See the SCL's below

BE 12.0 Software (SCL)

BE 2010|2010 R2|2010 R3 Software (SCL)

If you are on a current maintenance contract, the upgrade is free and you can upgrade directly from BE 12 to BE 2010 R3.

FORGIVEN's picture

Just saw your post pkh....

Bummer, i dont think we are on a mait. contract but i will check with the boss. Thanks