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Where are the Queue Queries Located in Altiris?

Updated: 22 May 2010 | 3 comments
jasonvecc's picture
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Does anyone know where the queries exist in Altiris that the queues use to display its results? We would like to alter these queries but cannot figure out where they are located?

Thanks

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Tenacious Geo's picture
01
Apr
2008
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I believe you are referring

I believe you are referring to the "Incident Queries" section?

-Geo

billyccfs's picture
01
Apr
2008
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Queue queries

If you are referring to the little "Open" & "Queued" links on the lower left side of the Worker Report, they are in the Dashboard.ascx page. If you need to alter them, I recommend following Helpdesk customization guidelines.

Hope this helps.

aaron_t's picture
17
Sep
2008
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Queue Queries

And if anyone knows, can you add queries? All the queries I can see are OPEN jobs for different queues. Can we add some for CLOSED jobs for different queues?

Aaron