Endpoint Protection

 View Only

  • 1.  Where in the C:\ drive we can find the SEP client log ?

    Posted Oct 25, 2012 11:34 PM

    Hi,

    One of the user complaining that they cannot get access to the server, so I wonder if it is blocked by the SEP client v 12.1 RU1 MP1 ?

    WHere can I find the log for this in C:\ drive ?



  • 2.  RE: Where in the C:\ drive we can find the SEP client log ?
    Best Answer

    Broadcom Employee
    Posted Oct 26, 2012 02:08 AM

    why not look into the logs on SEP client GUI.

    The location of the logs are

    win 7 & 2008

    C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs

    other

    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs



  • 3.  RE: Where in the C:\ drive we can find the SEP client log ?

    Posted Oct 26, 2012 02:13 AM

    HI,

    You can view Logs on SEP client GUI

    Open SEP Client GUI  -> View Logs -> All type logs are available

    Or

    Windows 7 machine

    C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.x.\Data\Logs



  • 4.  RE: Where in the C:\ drive we can find the SEP client log ?

    Posted Oct 26, 2012 02:19 AM

    HI,

    Best way to check sep client logs

    SEP client > View Logs

    You can enable syslink logs

    https://www-secure.symantec.com/connect/articles/how-enable-sylink-logs-registry



  • 5.  RE: Where in the C:\ drive we can find the SEP client log ?

    Posted Nov 11, 2012 10:08 PM

    thanks for the assistance guys.



  • 6.  RE: Where in the C:\ drive we can find the SEP client log ?

    Posted Nov 13, 2012 01:53 AM

    OK, in C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs which log should I see to know which component is currently blocking the client application with FTP and client application interacting with Outlook email client ?