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Where in the C:\ drive we can find the SEP client log ?

Created: 25 Oct 2012 • Updated: 11 Nov 2012 | 5 comments
This issue has been solved. See solution.

Hi,

One of the user complaining that they cannot get access to the server, so I wonder if it is blocked by the SEP client v 12.1 RU1 MP1 ?

WHere can I find the log for this in C:\ drive ?

Comments 5 CommentsJump to latest comment

Ashish-Sharma's picture

HI,

Best way to check sep client logs

SEP client > View Logs

You can enable syslink logs

https://www-secure.symantec.com/connect/articles/how-enable-sylink-logs-registry

Thanks In Advance

Ashish Sharma

 

 

pete_4u2002's picture

why not look into the logs on SEP client GUI.

The location of the logs are

win 7 & 2008

C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs

other

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs

SOLUTION
John Santana's picture

OK, in C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.1101.401.105\Data\Logs which log should I see to know which component is currently blocking the client application with FTP and client application interacting with Outlook email client ?

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

Jackie007's picture

HI,

You can view Logs on SEP client GUI

Open SEP Client GUI  -> View Logs -> All type logs are available

Or

Windows 7 machine

C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.x.\Data\Logs

Thanks....

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you

John Santana's picture

thanks for the assistance guys.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.