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Where can I locate SEP 12.1 Release Update (RU) 2 for Win 8?

Created: 05 Apr 2013 • Updated: 26 Apr 2013 | 5 comments
blmoore's picture

Hello All,

Symantec article TECH174348 explains that SEP support for Windows 8 begins with SEP 12.1 RU2. It then directs me to the fileconnect website to get the update. The trouble is that there's no such version listed on the fileconnect website. Does anyone know where to find SEP 12.1 RU2?



Operating Systems:

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ᗺrian's picture

Which version is listed?

FileConnect is the only place you can get the download. You need the proper serial key of course.

Here's what I have upon logging in with my serial:


You may want to place a call to support if you have a valid serial and 12.1.2 is not showing up. It has been out for some time now.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

technical_specialist's picture

If you the license Serial number of 12.x version then you can find the 12.1 RU2 version in file connect.

SebastianZ's picture

Currently the newest SEP 12.1 is RU2 MP1 - this one provides as well full support for windows 8:

New fixes and features in Symantec Endpoint Protection 12.1 Release Update 2 Maintenance Patch 1

Upgrading or migrating to Symantec Endpoint Protection 12.1.2100 (RU2 MP1)

SameerU's picture


Do you have the softcopy of the license in that you can get the serial number to download the same.