Endpoint Protection

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  • 1.  Where to download Sylink Replacer

    Posted Dec 20, 2012 06:45 AM

    Hi,

    Can you please advise where or what to do in order for me to be able to get the Sylink Replacer Tool. I'm using SEP 12

    Thank you



  • 2.  RE: Where to download Sylink Replacer
    Best Answer

    Trusted Advisor
    Posted Dec 20, 2012 06:53 AM
      |   view attached

    Hello,

    In case of  SEP 12.1.RU2you no longer need Sylink Replacer. That functionality is built in to the SEPM now. See the attached screenshot, or the following document:

    Restoring client-server communications by using a client installation package

    http://www.symantec.com/business/support/index?page=content&id=HOWTO81455

    (The title is a bit misleading and should really be "Restoring client-server communications by using the Communication Update Package".)

    The clients can be either 11.x or 12.1 (previous version than 12.1.2).

    In case you are using any lower version to SEP 12.1 RU2, then you would have to contact Symantec Technical Support and create a case with them.

    How to create a new case in MySupport

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

    Hope that helps!!


  • 3.  RE: Where to download Sylink Replacer

    Posted Dec 20, 2012 06:55 AM

    Hi,

    You can contact to symantec support

     

    hone numbers to contact Tech Support:-

     

    Regional Support Telephone Numbers:
    United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    United Kingdom: +44 (0) 870 606 6000

    India: Toll-Free 000 800 4401 456 directly

    IDD call: +61 2 8220 7111

     

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

     

    How to create a new case in MySupport

    http://www.symantec.com/business/support/index?page=content&id=TECH58873



  • 4.  RE: Where to download Sylink Replacer

    Posted Dec 20, 2012 07:03 AM

    I just wanted to point out that as of 12.1.2, you no longer need Sylink Replacer. That functionality is built in to the SEPM now. See the attached screenshot, or the following document

     

    Restoring client-server communications by using a client installation package

     

    http://www.symantec.com/business/support/index?page=content&id=HOWTO81455

     

    https://www-secure.symantec.com/connect/forums/upgrade-sepm-11x-1212-fresh-install#comment-8108321



  • 5.  RE: Where to download Sylink Replacer

    Posted Dec 20, 2012 05:11 PM

    By the way, the title of that document is now changed to "Restoring client-server communications with Communication Update Package Deployment". (That bit was my comment from another thread. wink)

    sandra