Control Compliance Suite

 View Only
  • 1.  where to get help to CCSVSM(Virtualization security Manager)

    Posted Jul 07, 2013 12:55 AM

    I'm having issue with CCSVSM, call technical support? I don't see any threads on this product.

     

    Thanks.



  • 2.  RE: where to get help to CCSVSM(Virtualization security Manager)

    Posted Jul 07, 2013 12:56 AM

    The isssue i'm having is not able to connect to public ip address, i'm able to ping ,but not able to connect via ssh or vsphere client. any idea?



  • 3.  RE: where to get help to CCSVSM(Virtualization security Manager)

    Posted Jul 09, 2013 05:21 PM

    Make sure that you are not on vCenter when accessing the published IP.

    If the issue is still not resolved, please open a case with Symantec Technical Support for Control Compliance Suite.



  • 4.  RE: where to get help to CCSVSM(Virtualization security Manager)

    Posted Jul 09, 2013 10:27 PM

    good, able to access now. thanks. But seems cannot use Windows session credentials(SSO)?

    I called TSE, they said for APJ they just received the product, need time to learn.