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where to get help to CCSVSM(Virtualization security Manager)

Created: 06 Jul 2013 | 3 comments
patriot3w's picture

I'm having issue with CCSVSM, call technical support? I don't see any threads on this product.


Operating Systems:

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patriot3w's picture

The isssue i'm having is not able to connect to public ip address, i'm able to ping ,but not able to connect via ssh or vsphere client. any idea?

Brian_S's picture

Make sure that you are not on vCenter when accessing the published IP.

If the issue is still not resolved, please open a case with Symantec Technical Support for Control Compliance Suite.

patriot3w's picture

good, able to access now. thanks. But seems cannot use Windows session credentials(SSO)?

I called TSE, they said for APJ they just received the product, need time to learn.