Where's The ProcessViewerPageURL ?
When I open a ticket, my SD7.1 send a e-mail with a ticket's link using the "ProcessViewerPageURL".
I have customers using my SD7.1 by a external link.
When a customer open a ticket, he receives a e-mail with this link ProcessViewerPageURL, but my customer isn't on my network, and he can't access the ticket by a default link, for example "http://myserver/processmanager". He just can access by my external link http://myserver.mydomain.com/processmanager".
How can I access and edit the information of ProcessViewerPageURL to add ".mydomain.com/processmanager" to the link?