Hello,
Please verify that following permission & privileges are enabled:
Privileges:
Manage Software Resources (Software management)
Create software products (Software management)
Edit Software Resource (right-click menu actions)
Managed Software Delivery (right-click menu actions)
Edit Package (right-click menu actions)
Edit Command Line (right-click menu actions)
Permissions (Read & Write + Read Resource Data & Write Resource Data)
Organizational Groups:
Package
Software Command Line
Software Component
Software Product
Data Classes:
Software Component
Software Release
Site Details
If it will not help, please provide an error from altiris log.