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Which SEP v 12.1 RU1 client to deploy for Windows 7 64 bit ?

Created: 01 Aug 2012 • Updated: 01 Aug 2012 | 9 comments
This issue has been solved. See solution.

Hi All,

Which SEP client to deploy for my Windows 7 workstation that is 64 bit ?

At the moment the WIndows 7 workstation, eventhough they are 64 bit, the SEP client is 32 bit since v 11.0.4000 deployed.

Comments 9 CommentsJump to latest comment

pete_4u2002's picture

use the latest version  of SEP 11 or SEP 12.1 client , which  can be used to deploy on 64 bit WIn 7 machine.

In the Installation package under Admin --> tab ( in SEPM) you can find the install package for 32 bit and 64 bit, use this link to create a package and install

http://www.symantec.com/business/support/index?page=content&id=HOWTO59431

Dushan Gomez's picture

Thanks for the reply Pete,

So does this means that my Windows clients must use the 64 bit SEP client ? rahter than 32 bit client ?

Dushan Gomez
IT Manager
VCP 4 and 5 | MCITP Exchange Server | MCTS SharePoint Server | MCP Windows XP

 

pete_4u2002's picture

yes if it is 64 bit machine, you should use 64 bit SEP client package ,

Dushan Gomez's picture

Yes, that does make sense Pete, so what if I accidentally deployed 32 bit SEP client to the whole 64 bit workstation ?

are they going to work as normal ?

What are the difference between 32 bit and 64 bit client?

Dushan Gomez
IT Manager
VCP 4 and 5 | MCITP Exchange Server | MCTS SharePoint Server | MCP Windows XP

 

K33's picture

Hello,

There is no version of SEPM 64 bit.but you can export 64 bit Package form SEPM server.

The Symantec Endpoint Protection Manager (SEPM) is a console which is intelligent enough to check itself and install itself on any type Operating System (32 bit / 64 bit)

https://www-secure.symantec.com/connect/articles/understanding-downloads-symantec-endpoint-protection-sep-121-available-symantec-fileconnect

 

How do I create and configure a custom Symantec Endpoint Protection installation package in version 12.1?

https://www-secure.symantec.com/connect/articles/how-do-i-create-and-configure-custom-symantec-endpoint-protection-installation-package-vers

K33's picture

 

You can auto upgrade 32 bit to 64 bit

You can assign a 32-bit and 64-bit package to the same group when you do an auto-upgrade and both clients will automatically upgrade. You don't have to create separate groups for 32-bit and 64-bit clients.

 

What are the difference between 32 bit and 64 bit client?

 LAUNCHED PROCESSES AND MEMORY USE

1. 64 bit version of SEP beta client uses following processes using a given amount of physical memory

  • Smc.exe, running in 64 bit mode, taking ca. 6500-7500Kb of RAM
  • SymCorpUI, running in 32 bit mode, taking ca. 7600-7900Kb of RAM
  • SmcGui.exe, running in 64 bit mode, taking ca. 2600-4000Kb of RAM
  • SavUI.exe, running in 32 bit mode, taking ca. 3000Kb of RAM
  • ccSvcHst.exe, in 32 bit mode, taking ca. 2-17Mb of RAM
Idimple's picture

Hello,

SEP 11.0.5 (RU5) and later version is compatible with WIN 7 .

You can install SEP 64 bit unamanged client  on WIN 7 or You need to upgrade SEPM ,if you want it to be managed .

Your upgrade path should be as below

11.0.4 -->11.0.7     OR    11.0.4--> 12.1 RU1

Installation and Migration Documents for Symantec Endpoint Protection 12.1

http://www.symantec.com/docs/TECH163707

Installing an unmanaged client

http://www.symantec.com/business/support/index?page=content&id=HOWTO54800

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
SOLUTION
Chetan Savade's picture

Hi Dushan,

I would like to answer following questions.

Yes, that does make sense Pete, so what if I accidentally deployed 32 bit SEP client to the whole 64 bit workstation ?

--> It won't get deployed, you will have to install 32bit package on 32 bit operating system.

are they going to work as normal ?

--> you will have to install 64 bit clients package difference would be in SEP functionality.

Symantec Endpoint Protection 11.0 compatibility with 64-bit platform

http://www.symantec.com/business/support/index?page=content&id=TECH102143

What are the difference between 32 bit and 64 bit client?

-->  Difference is as mentioned above i.e. functionality.

As everyone suggested SEP 11.0.5 (RU5) and later version is compatible with WIN 7.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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