Dear team,
After stoping the services of symantec client in client machine i can't able to access the temp folder in my system. Is there any information to resolve the issue.
Regards,
SIMBHU
What SEP exact version are you using ? Do you have received any error when access TEMP folder ?
Dear james,
We are using sep 12.3. Can't able to access the folder.
If i suppose open the TEMP folder in other systems means i can able to open it.
Are you trying to open shared folder ?Please share Error screen shot when yo trying to open TEMP folder.
Please explain more your problem
Check this Article if you find below problem:
tmp file (DWH*****.tmp) detected as Trojan.Gen or Trojan.Gen.2 by Corp products
http://www.symantec.com/business/support/index?page=content&id=TECH102953
Dear sir,
Here i attach the screenshot of error getting.
It's means you are not able to access .exe file ?
What happend when you disabled SEP service.
After disabling the services only am getting this error.
Please do the needful.
I think that is not releated for SEP.
Do you have try to access when SEP client services are started?
I have tried someother systems which doesn't have SEP its working fine. But there is only problem in SEP systems.
How many system having problem ? do you have apply any .exe blocked policy ?
Do you have try to run any other .exe.
I think you have configure that policy
What ever it is i have stop the services in client machine. Is policies works after stoping the services?
I have configured policy to block the .exe files but i have stop the services of symantec.
When you will Stop the services still Policy are applied try to disabled SEP services than restart system and check are able or not .
Or try to uninstall sep client restart system and check again.
weird guess :)
Right click on that exe file and select propterties, you will find an option called " Unblock" , Unblock it and try to open..
Do you have an app and device control policy in use? Have you tried disabling it?