File Share Encryption

 View Only
  • 1.  whole disk encryption failure

    Posted Jun 24, 2011 12:32 AM

    I had a external drive encrypted with pgpgwde. The drive was encyrpted but I was having trouble accessing the data.

    I ran pgp --enum and this reported that the drive was online and instrumented. I tried to decrypt the drive but this failed. I then ran pgpwde --recover and received the following:

    201509888 sectors searched, 384562480 sectors to go
    IOCTL_PGPWDE_SECTOR_READ failed: The request could not be performed because of a
    n I/O device error.

    ERROR: read failed, number of sectors searched so far: 201510848


    Could not locate valid BGFS record

    Recovery failed!

     

    I also ran pgpwde --uninstrument. Now when I run  pgp --enum the drive is reported as being 0 volumes online. Repeated attempts using the --recver nd the --force option also fail. Any ideas what where to go from here?

     

    I am using pgp version 9.5.
     

     



  • 2.  RE: whole disk encryption failure

    Posted Jun 24, 2011 06:51 AM

    I'm not optimistic about this - it sounds like you uninstrumented an encrypted drive/disk - this must never be done.

    What Windows version are you using?



  • 3.  RE: whole disk encryption failure

    Posted Jun 24, 2011 09:15 AM

    I am using XP.

    Yes I ran the command pgpwde --uninstrument because --decrypt and --recover did not work. Surely this action is not totally unrecoverable? I received no warning message before executing this command.

    Can you also advise on the solution for the "Could not locate valid BGFS record"?

    Thanks



  • 4.  RE: whole disk encryption failure

    Posted Jun 24, 2011 10:20 AM

    I'm not able to find anything useful on this error.