Why do I need agent for App & DB in the given case, Please share views
I have BE 2012 on Windows 2008 R2 server 64 bit. This BE server I'm also using to backup one of our accounts server. The account server is running SQL 2008 R2 64 bit and have two drives C:\ and D:\, The support company who deployed the SQL 2008 and MS dynamics on this account server have scheduled the backup job for two required databases in SQL management studio for a Full Backup daily at 9:00pm and put it to D:\ drive of the same computer. I hope it is clear till here.
Now, I have installed agent for windows on this account server and using BE media server I created backup job which collects the file with '.bak' extension in partition D of server and put it on Tape. I verified with the support company if this file restored and given to them back this is enough for them for restore procedure and they said, it is ok with them.
My question is now in this case why do I need agent for ' App & DB' because all documentation of symantec BE states that we need to have agent for 'App and DB' for any applications like Exchange, Sharepoint, SQL server to support GRT, how about above case ? If support company who setup that SQL and dynamics are saying that file from D:\ partition is enough for them, are they unaware of GRT or what ?
I need to understand this.