Endpoint Protection Small Business Edition

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  • 1.  WHY does SEPM 11 create tons of temp folders that never get deleted?

    Posted Feb 03, 2010 02:30 PM
    WHY does SEPM 11 create tons of temp folders that never get deleted?

    I mean folders like tmpXXXX.tmp that exist in every subfolder of:
    C:\Program Files\Common Files\Symantec Shared\SymcData
    this folder alone was taking almost 8GB of space on a system drive which space amount was never designed for that when I made this erver 4 years ago (using Symantec SMB 8.0 back then)...

    now here i found a real tmp files dump: sesmvirdef64
    especially the x64 def (sesmvirdef64) folder which alone was totalling at 6GB !!!! i deleted all those tmp folders from those "sesm" subfolders and now my Win 2003 system drive finally shows 6.5GB free on C: instead of 27MB-700MB free and half of server services (TCPSVCS, SEsclu, DHCP, SEPM database, DNS & file replication, SceSrv policy processing, etc.) failing due to low disk space on a system drive.

    We are using the following SEPM version:
    11.0.3001.2224

    and following clients connect to it:
    -Win 2003 Standard SP2 (32-bit) running SEP 11.0.5002.333
    -Win 2003 Standard SP2 (32-bit) running SEP 11.0.5002.333
    -Win 2003 Standard R2 SP2 (32-bit) running SEP 11.0.5002.333
    -win 2000 SP4 running SEP 11.0.5002.333
    -win XP x64 SP2 running SEP 11.0.5002.333 x64

    any ideas how to solve our problem once and for all and avoid it in future ? thanks!


  • 2.  RE: WHY does SEPM 11 create tons of temp folders that never get deleted?
    Best Answer

    Posted Feb 03, 2010 03:04 PM
    2 reasons , earlier it was bug because of virus definitions getting corrupted
    follow this document and upgrade to MU5 ASAP:)

    Symantec Endpoint Protection virus definition folder consumes a large amount of disk space

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007111509244948
     


  • 3.  RE: WHY does SEPM 11 create tons of temp folders that never get deleted?

    Posted Feb 03, 2010 03:07 PM
    Release notes fixing the BUG

    Large temp files in the Symantec Endpoint Protection\LiveUpdate folder.
    Fix ID: 1391636
    Symptom: Large temp files produced during content delta building and content download.
    Solution: Improved temp file cleanup.

    Release notes for Symantec Endpoint Protection 11.0.x and Symantec Network Access Control 11.0.x


    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121216360648
     Migrating to MU5 
    https://www-secure.symantec.com/connect/forums/symcdata-folder-rapidly-fills-disk-space


  • 4.  RE: WHY does SEPM 11 create tons of temp folders that never get deleted?

    Posted Feb 03, 2010 04:36 PM
    will do some reading (and upgrading) then, glad to see your replies :)

    thanks and take care.


  • 5.  RE: WHY does SEPM 11 create tons of temp folders that never get deleted?

    Posted Feb 12, 2010 12:42 PM
    ok, all seems to be working OK, no more problems with low or zero free space on system drive.

    I also followed those instructions on wiping symcdata and some other stuff taking space too.
    http://www.symantec.com/connect/forums/sepm-11-temp-files-can-be-deleted



  • 6.  RE: WHY does SEPM 11 create tons of temp folders that never get deleted?

    Posted Feb 15, 2010 08:53 AM
    Did you upgrade to RU5?  Apparently, this was a bigger release than MR1 through MR4.  Also, it is my understanding, that RU5 is the first release of SEP11 that fully supports Windows 7 (that would be RU1 for SEBSBE12).