Why doesn't my scheduled scan start? Please help

alma222's picture
alma222
June 29th, 2009

I use NIS 2009 that I installed a cupple of days ago.
First I scheduled my scan for a certain hour and it worked. Then I changed it, but it never runs.Unless I run manually.
Even if I enter settings settle everthing, close, shutdown and restart.  besides that my  APPLY" button is disabled many times.
What's wrong? I used to work with NIS 2007, so I'm familiar with the scheduled scan. I can't see what am I missing?
I read all the help in your site and thought I did all well.

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Ajitjha's picture
Ajitjha
18 weeks 5 days ago

U are in the Enterprise forum

U are in the Enterprise forum man

Regards'
Ajit Jha
TechSuport Engineer
STS

0 votes
delroy_j_bosco's picture
delroy_j_bosco
18 weeks 5 days ago

Why doesn't my scheduled scan start?

Hi

You could try one thing, where you can delete the scheduled task that was added in the scheduled tasks.
Restart the computer, and then try to schedule a scan

For instance, after deleting the scheduled tasks for the earlier one, create a new one from your Norton program for the next 5 mins, if it works, then change the scheduled scan as per you want it

Or else, if that does not work then you need to uninstall and reinstall the Software.

**PS - YOU ARE IN THE ENTERPRISE FORUM. PLEASE DO NOT POST FOR ANY OF YOUR CONSUMER PRODUCTS QUERIES OVER HERE.

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Ajitjha's picture
Ajitjha
18 weeks 5 days ago

Try to run a schedule scan

Try to run a schedule scan using Windows Schedule Task

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/c698148d22bb03d988256cd30001ad09?OpenDocument

Ajit

Regards'
Ajit Jha
TechSuport Engineer
STS

0 votes