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Why doesn't my scheduled scan start? Please help

Updated: 21 May 2010 | 3 comments
alma222's picture
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I use NIS 2009 that I installed a cupple of days ago.
First I scheduled my scan for a certain hour and it worked. Then I changed it, but it never runs.Unless I run manually.
Even if I enter settings settle everthing, close, shutdown and restart.  besides that my  APPLY" button is disabled many times.
What's wrong? I used to work with NIS 2007, so I'm familiar with the scheduled scan. I can't see what am I missing?
I read all the help in your site and thought I did all well.

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Ajit Jha's picture
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Jun
2009
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U are in the Enterprise forum

U are in the Enterprise forum man

Regards'

Ajit Jha

Technical Consultant

STS

delroy_j_bosco's picture
29
Jun
2009
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Why doesn't my scheduled scan start?

Hi

You could try one thing, where you can delete the scheduled task that was added in the scheduled tasks.
Restart the computer, and then try to schedule a scan

For instance, after deleting the scheduled tasks for the earlier one, create a new one from your Norton program for the next 5 mins, if it works, then change the scheduled scan as per you want it

Or else, if that does not work then you need to uninstall and reinstall the Software.

**PS - YOU ARE IN THE ENTERPRISE FORUM. PLEASE DO NOT POST FOR ANY OF YOUR CONSUMER PRODUCTS QUERIES OVER HERE.

Ajit Jha's picture
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Jun
2009
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Try to run a schedule scan

Try to run a schedule scan using Windows Schedule Task

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/c698148d22bb03d988256cd30001ad09?OpenDocument

Ajit

Regards'

Ajit Jha

Technical Consultant

STS