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Why My SEPM 7 On VM memory usage High

Created: 21 Nov 2012 • Updated: 02 Dec 2012 | 12 comments
This issue has been solved. See solution.

Dear All

I Have problem, my server sepm mr 7 install on VM Ware memory and i install sql 2008 64 bit on same machine.

My server spesification :

1. Quad Core procesr

2. 12 GB Ram

3. 250 gb Hardisk

4. win 2008 R2 64 bit

my client sepm 3500 client and communication client to sepm use WAN/LAN

 

My question is:

1. Can i reduce the memory usage? please how to

2. Best Practice for sepm 3500 client on vm?

3. How to tuning sql 2008 64 bit?

4. can i see article about my sepm problem because my boss is not understand about this problem

 

I upload my sepm capture

 

Many thanks for all,

Helmy

Comments 12 CommentsJump to latest comment

Ashish-Sharma's picture

HI,

Check which process take high memory usages ?

Thanks In Advance

Ashish Sharma

 

 

Ajit Jha's picture

SQL Taking too Much memory

http://www.symantec.com/business/support/index?pag...

Best Practce for Installing Symantec on VMWare

http://www.symantec.com/business/support/index?pag...

Best Practice for Deploying Symantec Endpoint Architecture

http://www.symantec.com/business/support/index?pag...

 

Regard's

Ajit Jha

Technical Consultant

ASC & STS

lorainebell's picture

Oh! perhaps it's with the processing and memory capacity.

Chetan Savade's picture

Hi,

Go throught the following articles.

More tuning options for SEPM on VMware image

http://www.symantec.com/business/support/index?page=content&id=TECH132456&locale=en_US

Tuning the Performance of the Symantec Endpoint Protection Manager console
 
 

Screenshot says 546 systems are still infected, make sure this VM is no more infected. What's the SEPM version?

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

ariady2004's picture

Hi mr chetan my sepm version 11.0.7101.1056 . what do you mean about this Screenshot says 546 systems are still infected, make sure this VM is no more infected ??

Chetan Savade's picture

Hi,

If there is any active infection in the systems then it will be displayed under still infected.

Follow this article.

How to reset the "Still Infected" status of clients in bulk from the Symantec Endpoint Protection Manager.

http://www.symantec.com/docs/HOWTO59235

 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

ariady2004's picture

Hii Chetan

i cleared still infected on sepm but memory usage high fixed. u have any idea for my problem?

 

thanks

Chetan Savade's picture

Hi,

Could you please confirm the SEPM version? Do you see high memory utilization during specific time or it's random or continious?

There are following fix issues related to high memory usage.

COH32.exe consumes high CPU and high memory
Fix ID:
2247120
Symptom: The process COH32.exe consumes high CPU and 500 MB+ of memory every hour. By default, COH (part of Proactive Threat Protection) scans every hour and some CPU and memory usage is normal. In some environments the COH process may consume excessively high CPU and memory.
Solution: COH32.exe was modified prevent a scenario where the scanner incorrectly identified too many processes to scan

Resolved memory leak during start up
Fix ID: 2107165
Symptom: On start up, approximately 800Kb of memory is allocated for the IPS engine and is not released.
Solution: Free this non-paged memory immediately after the IPS engine loads.
 
Reference: http://www.symantec.com/business/support/index?page=content&id=TECH103087&key=54619

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

ariady2004's picture

Hi chetan,

my sepm version 11.0.7101.1056 and i upload picture utility memory but my report health status sepm is good

pete_4u2002's picture

is the sql on the same box?

if yes, set the memory limit for sql using sql mgmt. studio

SOLUTION