Symantec Management Platform (Notification Server)

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  • 1.  Why my Software Package cannot replicate from NS to SS?

    Posted Sep 14, 2015 06:20 AM

    HI All.

    I have a All-in-One Altiris Notification Server 7.1 (Virtual Machine) for PC inventory & software deployment with MSSQL database 2008 R2.

    Why my Software Package cannot replicate from NS to SS?

     

    I added a new package, 6 hours also haven't replicated to SS "C:\Program Files\Altiris\Altiris Agent\Package Delivery"

    I found it in NS Software Library already but not in SS!

     

    I run the NS.Package Distribution Point Update Schedule job on NS already, run is done without error but SS also not find that package.


    What can I do? Thanks.

     



  • 2.  RE: Why my Software Package cannot replicate from NS to SS?
    Best Answer

    Broadcom Employee
    Posted Sep 15, 2015 02:40 AM

    #1) - Open SMP Console and make a mouse double click on your software package ⇒ then click on "Package" tab ⇒ click on Package name and then click "Edit" button ⇒ click on "Package Server" tab ⇒ make sure that all required package servers are set for this package, otherwise they will be able to download this package from NS.

    SoftwarePackage_UNC2.jpg

    #2) - If there is no problems in #1, then check Symantec Management Agent logs on your Package Server to identify root cause of not delivered Package. Probably your remote PS doesn't have access to location where to download this package from.

    C:\ProgramData\Symantec\Symantec Agent\Logs\

    Have you tried to import a new software package, using UNC Location instead of Software library using? Same result with package downloading by remote PS?

    Thanks,

    IP.