Endpoint Protection

 View Only
Expand all | Collapse all

Why the time in "Policy serial number" is different with policy changed time?

  • 1.  Why the time in "Policy serial number" is different with policy changed time?

    Posted Nov 01, 2012 11:01 PM

    After we replaced/changed policy of one group, there will be an item in "Recent changes appear blow" window. And the new "Policy serial number" will be created accordingly.

    My question is Why the time in "Policy serial number" is different with policy changed time?

    Take the attached picture as example:

    I updated the policy at time November 2, 2012 10:31:17 AM HKT, the event item in "Recent changes appear below:" window display proerply. But the time in Policy serial number is 11/02/2012 02:31:17.



  • 2.  RE: Why the time in "Policy serial number" is different with policy changed time?

    Posted Nov 01, 2012 11:16 PM

    Hi,

    Check this comments

    Paul Murgatroyd

     

    As Swapnil said, the Policy Serial Number is always in GMT/UTC whereas the policy date is the local SEPM time (in this case CET).

    Both times match, just one is in CET and the other UTC

     

    Check this thread

    http://www.symantec.com/connect/forums/policy-serial-number-and-policy-date-time-stamp-differ

     



  • 3.  RE: Why the time in "Policy serial number" is different with policy changed time?

    Posted Nov 02, 2012 01:40 AM

     

    The Policy date is update on CET time Central European time which is for SEPM

    and the policy number is real time change which takes in to affect when you assign / create new policy for a group .

    This is a normal behaviour and also depends on your DBA time and zone configured

    I dont think there should be any issues on client machine for taking the policy ,unless the client does not get the policy .



  • 4.  RE: Why the time in "Policy serial number" is different with policy changed time?

    Posted Dec 06, 2012 01:38 AM

    Hi,

    What's update for your thread ?