Windows 2000 Server / SEP 11 MR4 new installation, SEP Manager console hangs on login
Good morning,
I have installed SEP on Server 2003 and SBS 2008 a few times with no trouble, now I get a Windows 2000 server and this is what happens:
When I try to launch the Endpoint Protection manager, it hangs for a second, tells me it failed to connect to server.
The SEP Manager console service crashes
I get a Java error in the event log from SEMSRV that states: "The Java Virtual Machine has exited with a code of 1, the service is being stopped. "
Also on the same machine, I have the SEP client loaded, and it cannot complete a Live Update, the updates it finds cannot install, saying something like it cannot understand how to apply the update or something.
Windows 2000 Server SP4, latest downloaded copy of SEP (installed it from FileConnect about 2 or 3 days ago)
Java 6 update 13
MSDE 2000 (could this be the issue?)
The Endpoint Protection Troubleshooting tool reports the following have not loaded
SRTSP and SPBBCDrv
- no errors in the event log to suggest why
Thanks for your help
Mike
Comments
Java -1
Try to install JRE 1.5 or above. It is advisable not to use JRE 1.6 cuz it has some buggs in it. I ran into the issue and used an earlier version and it worked. Also try looking at the root default website and make sure your http/https settings match.Disable SSL if needed.
Cheers-
Bill
Java -2
so I removed JRE 6 and instaled JRE 5. Now I don't even need to try to login and the service crashes. Its also possible I need to reboot the machine for it to take effect - it is after all windows 2000.
I know it has been awhile
I know it has been awhile since this post but in case you never got your answer or someone new is researching this, you won't be able to use Java 6 update 13 until MR5 gets released (tentatively due out late August / early Sept). The last I heard, you can only use as recent as update 7 until then.
today I was updating one
today I was updating one server and I've moved it to JRE 6u16 and MR4MP2 and everything works.
SEPM has it's own copy of java
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