Windows 2008 64bit shows Offline in SEPM 12.1 Console
Updated: 08 Feb 2012 | 3 comments
This issue has been solved. See solution.
This client is a fresh install with first time SEP 12 deployment. Deployment OK but it shows offline and Restart Required. I restarted the server but no help, it's still offline and no SEP showing up at the server end. Help please, thanks.
Discussion Filed Under:
Comments
check this link Symantec
check this link
Symantec Endpoint Protection Manager 12.1 Communication Troubleshooting
http://www.symantec.com/docs/TECH160964
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Questions and Suggestions
Hello,
Is the SEP client and SEPM installed on the same Windows 2008 64 bit machine?
Try disabling the Windows Firewall on the Windows 2008 64 bit machine.
Also, try Disabling the SEPM IIS website and configure the Apache Web server to listen to custom ports that clients connect to using the below KB:
http://www.symantec.com/docs/TECH161392
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
Thanks
Both Pete and Mithun gave good suggessions! This is my bad :( I selected a wrong package (32bit)! it's working now. I wish your developers had something warning when user selected a wrong package to deploy, something like "This 32bit package can NOT be deployed to 64bit system'!
Thanks anyway for your quick respond.
Would you like to reply?
Login or Register to post your comment.