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Windows 2012 issue

Created: 09 Jun 2013 | 9 comments

Hello,

We are using Backup Exec 2012 on Windows 2012, I known it is has compatibility issue (01.jpg). We following problems:

1. The Backup Exec Job Engine cannot be start. (02.jpg)

2. We can't backup to USB drive, please see (03.jpb) for erroe message.

Thanks

Operating Systems:

Comments 9 CommentsJump to latest comment

pkh's picture

Windows 2012 is currently not supported, so you would expect problems like these.  For Windows 2012 support, you got to wait for SP2 which is currently on beta and GA is expected in July.

leiw's picture

Sorry, I forgot upload screenshot, please see attached file.

To pkh, do you have experience on those issues on Windows 2012 compatibility issue ?

Thanks

01.jpg 02.jpg 03.jpg
pkh's picture

I forgot to add that even with SP2, BE will not be able to use Windows 2012 as a media server.  That support will come with a later release.

To solve your problem, use a supported OS as your BE 2012 media server.  See the SCL below for the list of supported OS for media server.

BE 2012 SCL

leiw's picture

Hi pkh,

Do you mean that we have to create medie server in Windows 2008 R2 server. In the Windows 2012 server, only configure the backup rules for remote backup data to this medie server in BE 2012?

Thanks

pkh's picture

Yes. You should use Windows 2008 R2 as a media server.  Wait for BE 2012 SP2 in July, install SP2 and then backup Windows 2012.

leiw's picture

Hi pkh,

But we have other site using BE 2012 on Windows 2012 was no problem. Do you know the USB drive why having issue ?

Thanks

leiw's picture

Hi pkh,

After restarted the server, the phyiscal Volume Library error message disappear, but the 1XMB backup job is holding with 45mins, so I stopped it.

Thanks

CraigV's picture

...other people on the forums have also indicated that Windows 2012 works when scheduled for backup. They're in the minority though, and for the most part, people have issues with it.

Simply put, you might just be lucky that it does work on your other site.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Donald Eady's picture

Unfortunately i will have to concur with CraigV and PKH. While we have seen users see successes with installing B.E. on server 2012 the results are unpredictable and as mentioned by PKH not yet supported. Please follow the earlier recomendation made by PKH and install on a supported O.S.

I hope this posting was helpful