Client Management Suite

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  • 1.  Windows 7 and agent hanging on shutdown

    Posted Aug 04, 2011 11:50 AM

    We have just started rolling windows 7 out. 2 of our 13 beta users so far are seeing this when they shutdown. below it the error from the event log.

    The COM+ Event System timed out attempting to fire the Logoff method on event class {D5978650-5B9F-11D1-8DD2-00AA004ABD5E} for publisher {5FEE1BD6-5B9B-11D1-8DD2-00AA004ABD5E} and subscriber .  The subscriber failed to respond within 180 seconds. The display name of the subscription is "Altiris Agent Scheduler". The HRESULT was 800705b4.

    Has anyone seent this or know of a way to fix it? I was unable to find anything in the forum, but I may not have used the correct key words.

     



  • 2.  RE: Windows 7 and agent hanging on shutdown

    Posted Aug 04, 2011 03:54 PM

    So you reimaged these PCs, and this happens?  Or was it some kind of upgrade process?  Odd that 2 of 13 have it if the images, applications, tasks, and policies are identical.  Or are there differences?



  • 3.  RE: Windows 7 and agent hanging on shutdown
    Best Answer

    Posted Aug 09, 2011 04:13 PM

    these were freshly imaged systems. but 2 out of a goup of 13. however the issue disapeared the next day, may not have been the agent at all