Deployment Solution

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  • 1.  Windows 7 client with Dagent not showing up in DS 6.9 SP4 console

    Posted Aug 23, 2011 09:59 AM

    I have a Windows 7 client upon which I installed the dagent via Remote Agent install.  I've checked the configuration on that client, but it doesn't show up in the DS console.  Any ideas?



  • 2.  RE: Windows 7 client with Dagent not showing up in DS 6.9 SP4 console

    Posted Aug 23, 2011 11:57 AM

    On the machine that is having the issue, do you see the little "a" icon by the clock?  If so, can you double-click on it?  It should give you the dagent status (i.e. a normal client will be in the "Client Record Updated" state).  This status might give you a clue to if there is a problem with the agent, the server, or in between.



  • 3.  RE: Windows 7 client with Dagent not showing up in DS 6.9 SP4 console

    Posted Aug 23, 2011 01:48 PM

    Have DS set to hide tray icons, but opened DagentConfig and all looks correct there.



  • 4.  RE: Windows 7 client with Dagent not showing up in DS 6.9 SP4 console

    Posted Aug 24, 2011 04:56 PM

    Any firewall or AntiVirus blocking communications?



  • 5.  RE: Windows 7 client with Dagent not showing up in DS 6.9 SP4 console

    Posted Aug 28, 2011 08:56 PM

    Hello

    I am seeing a similar issue at the moment and have noticed if I go to the Win7 machine -> DaggentConfig.exe -> client settings -> security and turn off "Encrypt session communication with Deployment Server" the machine will show up in the console. turn it back on again and it goes offline in the console.