Endpoint Protection

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  • 1.  Windows 7 embedded, SEP 12.1.6800.6400 problem

    Posted Apr 25, 2016 05:55 AM

    Hello,

    We have a lot of Thin Clients and im testing to upgrade SEP on these clients to 12.1.6800.6400.

    On some of these clients the upgrade is failing, network connection is lost and people can not work anymore. (firewall driver failed to load) (SEP multiple problems)(etc etc)
    We need to deinstall SEP and reinstall SEP again to make the thinclients work again.

    The ThinClients are all the same, some have this problem and some don't. Normal PC's / Laptops or Servers do not have this issue.
    Anyone here that knows why this problem occurs? Can it be that if a Thinclient is shutdown during install the installation becomes corrupt?

    Update is done by placing a new installation package in SEPM for the test group that needs to be updated.
    Do we need to install updates on ThinClients manually by running a setup local on a ThinClient?

     

    LEVD 
     



  • 2.  RE: Windows 7 embedded, SEP 12.1.6800.6400 problem

    Posted Apr 25, 2016 06:52 AM

    well Win 7 is fully supported, so that's out of question.
     

    certainly incomplete installation caused by shutdown in the middle of installation can cause this issue. you probably may want to run clean wipe in the and try to install SEP from the scratch.

     

    No deployment should work fine just as your local install, if you repeatedly face issue you can try local interactive install to find out what's the exact issue.



  • 3.  RE: Windows 7 embedded, SEP 12.1.6800.6400 problem

    Posted Apr 25, 2016 07:37 AM

    Haven't seen this specifically but what you've outlined is supported and should work. May want to to give support a call so they can run some testing on it.



  • 4.  RE: Windows 7 embedded, SEP 12.1.6800.6400 problem

    Posted Apr 26, 2016 05:23 AM

    Well i will try and test some things. I think its a sleep problem. Or the system is shutdown when Endpoint is trying to update.