I am trying to run sysprep (using Ghost Console) & gather an image on a client PC that is running Windows 7 Pro. I'm using Ghost Console v11.5.1.2266 to sysprep/gather the image and the client PC is running Symantec Ghost Console Client v115.01.2266. I have Ghost Console pointing to an .xml answer file to go through the sysprep process.
The issue I'm having is that about 15-20 mins after I start the process, the Ghost Console Client crashes on the client system and I have no idea why. I've tried multiple things to get this to work with absolutely no luck.
Jumping back to the Ghost server and looking in the Ghost Console event log it shows me that all of these steps have run "SUCCESSFULLY":
1) File(s) updated on client
2) Updating PreOS files
3) Copy sysprep to client
4) File(s) updated on client
5) File(s) updated on client
6) To Virtual Partition
It is at step 7 that everything fails, Step 7 is:
7) Run Sysprep
If I look at the client PC I notice that Ghost client isn't communicating any longer and it looks like my network connection also has crashed.
So, I took a looked in the client PC's event viewer and it looks to me that this is the error that may be causing my problems:
Source: Microsoft-Windows-Security-SPP
Event ID: 8212
Level: Error
Description: Rearm failed for AppId = 55c92734-d682-4d71-983e-d6ec3f16059f, SkuId = (null) - 0 Rearms Remaining. Error Code: 0xC004D307
Additional event viewer entries show:
Source: Microsoft-Windows-DistributedCOM
Event ID: 10010
Level: Error
Description: The server {9E175B6D-F52A-11D8-B9A5-505054503030} did not register with DCOM within the required timeout.
Source: Microsoft-Windows-DistributedCOM
Event ID: 10000
Level: Error
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}. The error:
"2"Happened while starting this command: C:\Windows\system32\igfxsrvc.exe -Embedding Event Xml:
Source: Microsoft-Windows-DistributedCOM
Event ID: 10010
Level: Error
Description: The server {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} did not register with DCOM within the required timeout.
Source: Microsoft-Windows-DistributedCOM
Event ID: 10010
Level: Error
Description: The server {9E175B6D-F52A-11D8-B9A5-505054503030} did not register with DCOM within the required timeout.
Any advice/suggestions would be GREATLY appreciated!
Bill