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Is a Windows 8 compatible version of SEP installer available?

Created: 27 Nov 2012 | 3 comments

We get the following error when trying to install SEP on new Windows 8 laptops:

Symantec Endpoint Protection has detected that there are pending system changes that require a system reboot.  Please reboot the system and rerun the installation.

Rebooting doesn't solve the problem.

Is there a Windows 8 compatible version of SEP installer?  If so, how can we get it?

Comments 3 CommentsJump to latest comment

Brɨan's picture

SEP 12.1 RU2 is the first version to support WIndows 8. Although, I do have RU1 running on WIndows 8 so it will install, it's just not supported.

Check this article as it is similar:

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Ashish-Sharma's picture

SEP 12.1 RU2 is the earliest supported build which is compatable with Windows 8 and Server 2012.

Check this Article:

About Windows 8 and Symantec Endpoint Protection 12.1

Product Highlights:

1) Extended Platform support

  • Mac OS X Mountain Lion (10.8)
  • Windows 8
  • Windows Server 2012

2) Virtualization – Shared Insight Cache for VMware vShield

3) Improved Protection

  • Improved STAR protection technologies
  • Windows 8 ELAM support
  • Windows 8 App remediation

4) Extended Management

  • Web Services for 3rd party integration (i.e. RMM)
  • SEP Management Plugin for Kaseya 2.0
  • GUP roaming support for multiple subnets
  • Remote Sylink drop support from the SEP Manager
  • Expanded 3rd party security software removal – 130 products from 30 vendors


Article on this Latest Release of Symantec Endpoint Protection 12.1.RU2 are available, check these -

Knowledgebase Articles for Symantec Endpoint Protection 12.1. RU2

Knowledgebase Articles for Symantec Endpoint Protection SBE 12.1. RU2

Thanks In Advance

Ashish Sharma