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  • 1.  Windows 8.1 - 'Encountered an NTFS volume with a logfile that has not been flushed'. I am using Ghost64.exe version 12.0.0.6282

    Posted Oct 20, 2014 03:54 PM

    Here is some set up info:

    I am attempting to create an image of a laptop running Windows 8.1

    I am using the updated Ghost64.exe file version 12.0.0.6282

    I have Secure Boot turned off in the BIOS

    I have the 'Turn on the Fast Startup' option in Windows turned off

    I have run a check disk and it indicates that there are no issues with the drive

     

    I keep getting the, "Encountered an NTFS volume with a logfile that has not been flushed (536)" when taking a Ghost image. I am doing a proper shut down but I continue to get the error.

     

    This is basically the problem I am seeing:

    http://www.symantec.com/business/support/index?page=content&id=TECH109633

    They acknowledge that it is a known issue in version 12.0.0.4570. I think it has been resolved in version 12.0.0.6282. I know this because I do not encouter this issue on most of the other machines I have used to test Windows 8, 8.1, and 10. Anyone have any thoughts on what I can try?



  • 2.  RE: Windows 8.1 - 'Encountered an NTFS volume with a logfile that has not been flushed'. I am using Ghost64.exe version 12.0.0.6282

    Posted Oct 21, 2014 08:12 AM

    Got some more info on this.

    If I go ahead and dump the image and restore it to a different identical laptop, it has the error too. I can install a fresh copy of Windows 8 or 10 on either of those machines and I don't get the error.

    Therefore it seems that perhaps under certain circumstances Windows 8, (and probably 8.1, and 10) is not clearing the 'bit' that indicates a hard drive issue or an improper shutdown. It definitely appears to be a software issue.

    Any thoughts on anything else I can check to help resolve this?



  • 3.  RE: Windows 8.1 - 'Encountered an NTFS volume with a logfile that has not been flushed'. I am using Ghost64.exe version 12.0.0.6282

    Posted Oct 22, 2014 01:39 PM

    Try running CHKDSK .



  • 4.  RE: Windows 8.1 - 'Encountered an NTFS volume with a logfile that has not been flushed'. I am using Ghost64.exe version 12.0.0.6282

    Posted Oct 22, 2014 02:45 PM

    I stated above that I ran it and it found no errors. It is clear to me that Windows 8 and Windows 10 ... maybe even Windows Server 2012, just function differently and Ghost is not written to understand it properly. 

    The article says they are going to address it in GSS 3.0 so I guess I will have to just wait and see.



  • 5.  RE: Windows 8.1 - 'Encountered an NTFS volume with a logfile that has not been flushed'. I am using Ghost64.exe version 12.0.0.6282

    Posted Oct 23, 2014 05:15 PM

    you can use the "-NTIC" & "-NTIL"  command to suppress the warning if you are sure that the drive doesn't need check disk.   Save you some time maybe to include these in your start up batch file. 



  • 6.  RE: Windows 8.1 - 'Encountered an NTFS volume with a logfile that has not been flushed'. I am using Ghost64.exe version 12.0.0.6282

    Posted Oct 27, 2014 08:33 AM

    I think we are going to skip using the switch for now. I don't want to take a chance dumping an image that might have issues. We do a LOT of imaging so it is certainly not unusual to find a bad hard drive here and there.

    Hopefully this will be fixed in GSS 3.0. Thanks.