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windows backup partially successful

Created: 11 Sep 2013 | 3 comments

Windows backup is completing with partial successful. Please suggest how to getrid off this partial successful

 

09/10/2013 16:21:38 - begin writing
09/10/2013 16:21:40 - Info bpbkar (pid=12212) change journal NOT enabled for <C:\>
09/10/2013 16:22:05 - Info bpbrm (pid=5913) from client r1e3was-bup: TRV - error clearing archive bit: C:\Config.Msi\21b906.rbf (WIN32 5: Access is denied. )
09/10/2013 16:22:05 - Info bpbrm (pid=5913) from client r1e3was-bup: TRV - error clearing archive bit: C:\Config.Msi\21b907.rbf (WIN32 5: Access is denied. )
09/10/2013 16:40:34 - Warning bpbrm (pid=5913) from client r1e3was-bup: WRN - can't open file: C:\Users\Anon011\NTUSER.DAT (WIN32 3: The system cannot find the path specified. )
09/10/2013 16:41:05 - Warning bpbrm (pid=5913) from client r1e3was-bup: WRN - can't open file: C:\Users\Anon011\AppData\Local\Microsoft\Windows\UsrClass.dat (WIN32 3: The system cannot find the path specified. )
09/10/2013 16:51:10 - Info bptm (pid=5926) waited for full buffer 66459 times, delayed 114157 times
09/10/2013 16:51:11 - Info bptm (pid=5926) EXITING with status 0 <----------
09/10/2013 16:51:11 - Info bpbrm (pid=5913) validating image for client r1e3was-bup
09/10/2013 16:51:12 - Info bpbkar (pid=12212) done. status: 1: the requested operation was partially successful
09/10/2013 16:51:12 - end writing; write time: 0:29:34
the requested operation was partially successful (1)

 

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JohnOBrien's picture

Read about exclusions here p122:

NetBackup Administrator's Guide for Windows, Volume I http://www.symantec.com/docs/DOC5159

Also here:

http://www.symantec.com/docs/HOWTO34243

 

John

Mark_Solutions's picture

The archive bit issues will not cause the status of 1, so it is just the Anon11 account causing it

It may be that the use is being used as a service account and so even VSS cannot get a lock on the files - but as it says the file cannot be found it is more likely that the user is referenced in the registry and when VSS does its Shadow Copy Component query these files are referenced but when the back runs it cannot find them

See if they do exist and if not search for them in the registry and remove the references from the registry - this should get rid of the error next time the job runs

Hope this helps

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Marianne's picture

You may even add 
NTUSER.DAT
UsrClass.dat 

to client's Exclude List. 

There is normally no need to backup or restore these files.

 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
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