Client Management Suite

 View Only
Expand all | Collapse all

Windows Computer with Pcanyhwere plug-in installed is missing insite of filer

  • 1.  Windows Computer with Pcanyhwere plug-in installed is missing insite of filer

    Posted Apr 01, 2015 04:06 PM

    I do not have priviledge for add policy to pca, it's gray out,  the "Windows computer with PCAnywhere plug-in installed" is missning in my Filter, how can I put it back. please see attachment

    I found the article is for http://www.symantec.com/business/support/index?page=content&id=TECH152290

    UPDATE Item
    SET Attributes=18
    WHERE Name = "Windows Computers with no pcAnywhere plug-in Installed'

     

    but I need how to do "'Windows Computers with pcAnywhere plug-in Installed' , and I look at the SQL site there are two of them list on

    select * from item where name =''Windows Computers with pcAnywhere plug-in Installed' , I found two of those, they both attribute = 18

    please see attachment

    need help on this

    Thanks

    Lillian



  • 2.  RE: Windows Computer with Pcanyhwere plug-in installed is missing insite of filer

    Broadcom Employee
    Posted Apr 07, 2015 03:53 AM

    Hi Lillian Lian,

    your "Windows Computers with no pcAnywhere plug-in Installed" and "Windows Computers with pcAnywhere plug-in Installed' resource targets have Attribute=18, therefore you're not able to modify there any existing Filter rule or even add a new "Filter" rule.

    Try to set Attributes=20 for these resource targets, then you will be able to modify current resource targets.

    In 7.1 SP2 MP1.1 version, I have Attributes=20 for these resource targets and I'm able to modify these default resource targets.

    Thanks,

    IP.