File Share Encryption

Hi all,

Iam using Symantec Endpoint Encryption Drive Encryption.

After install for 2 computers. i had the problems :

Computer 1: while encrypting , the system hang, I had to hard shutdown and turn it on but the Windows crashed, cannot load the OS.

Computer 2: while decrypting Partition D, I restarted the machine--> the partition D became RAW Volume.

How do i recovery the data of 2 computers?

Thanks

Hi there,

Depending upon the version create a WinPE Disc as mentioned in following link

https://support.symantec.com/en_US/article.TECH223783.html

Once we boot from WinPE disc run command "eedRecoveryGUI.exe" without quotes.

If that does not help run command eedadmincli commads

eedAdminCli --recover