Video Screencast Help

Windows Definitions in SEPM shows latest than from Symantec

Created: 23 Apr 2014 | 10 comments

Hi All,

Our SEPM (12.1.4100) shows the below

Windows Definitions

Latest from Symantec : 04/22/2014 r1
Latest from Manager : 04/22/2014 r19

How is it possible to have r19 in SEPM when Symantec is in r1?

Please clarify.


Sankara subramanian

Operating Systems:

Comments 10 CommentsJump to latest comment

James007's picture

Symantec will release daily 4 times defination.It's take time for update virus defination in SEPM.

It's depend what setting do you have done in SEPM live update setting

How to Configure the Proxy settings in the Symantec Endpoint Protection Manager (SEPM) 12.1

How to Update the Proxy settings in the Symantec Endpoint Protection Manager (SEPM) 12.1
Article:TECH180166 | Created: 2012-01-30 | Updated: 2013-02-08 | Article URL

Same setting showing my site


Sankara's picture


I don't have any issues in downloading the updates in is working fine.

I just need the clarification..

James007's picture

You don't worry symantec will released every 8 hours virus defination,Some time after both virus defination are same.

Aeschylus's picture

Hello all,

There might be an issue but Symantec should be working on it and will be corrected in due time. 

Furthermore, LiveUpdate should continue to download new content and the SEPM will continue to update its managed clients with those new materials, regardless of what appears in that field in the console.

I also do have the same Definition


Best regards,

Mick2009's picture

Hello all,

Just a quick confirmation that this is an issue Symantec is aware of and hope to have corrected soon.

Please treat this as cosmetic- your SEPMs, SEP clients that connect directly to the Internet, etc will continue to download and apply the latest protection, regardless fo what is displayed in the SEPM console.

Many thanks!


With thanks and best regards,


AjinBabu's picture

Hello Mick, 

Hope that we will get the solution soon on this cosmetic error.



Sankara's picture are correct.

Thank you James..


Sankara subramanian