Endpoint Protection

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  • 1.  Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 03:06 AM

    Hi All,

    Our SEPM (12.1.4100) shows the below

    Windows Definitions

    Latest from Symantec : 04/22/2014 r1
    Latest from Manager : 04/22/2014 r19

    How is it possible to have r19 in SEPM when Symantec is in r1?

    Please clarify.

     

    Regards,

    Sankara subramanian



  • 2.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 03:17 AM

    Symantec will release daily 4 times defination.It's take time for update virus defination in SEPM.

    It's depend what setting do you have done in SEPM live update setting

    How to Configure the Proxy settings in the Symantec Endpoint Protection Manager (SEPM) 12.1

    https://www-secure.symantec.com/connect/articles/how-configure-proxy-settings-symantec-endpoint-protection-manager-sepm-121

    How to Update the Proxy settings in the Symantec Endpoint Protection Manager (SEPM) 12.1

    Article:TECH180166 | Created: 2012-01-30 | Updated: 2013-02-08 | Article URL http://www.symantec.com/docs/TECH180166

    http://www.symantec.com/security_response/definitions.jsp

    Same setting showing my site

    SEPM_virus.JPG



  • 3.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 03:20 AM

    James,

    I don't have any issues in downloading the updates in SEPM.it is working fine.

    I just need the clarification..

     



  • 4.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 03:22 AM

    You don't worry symantec will released every 8 hours virus defination,Some time after both virus defination are same.



  • 5.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 04:01 AM

    Hello all,

    There might be an issue but Symantec should be working on it and will be corrected in due time. 

    Furthermore, LiveUpdate should continue to download new content and the SEPM will continue to update its managed clients with those new materials, regardless of what appears in that field in the console.

    I also do have the same Definition

    SEPM_virus.JPG

     

    Best regards,



  • 6.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 04:18 AM

    Ok. Thanks to all..



  • 7.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 05:51 AM

    Hello all,

    Just a quick confirmation that this is an issue Symantec is aware of and hope to have corrected soon.

    Please treat this as cosmetic- your SEPMs, SEP clients that connect directly to the Internet, etc will continue to download and apply the latest protection, regardless fo what is displayed in the SEPM console.

    Many thanks!

    Mick



  • 8.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 05:55 AM

    Mick, Thank you for confirmation.



  • 9.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 23, 2014 06:22 AM

    Hello Mick, 

    Hope that we will get the solution soon on this cosmetic error.

    Regards

    Ajin



  • 10.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 24, 2014 01:35 AM

    Hi Sanjara,

    Now issue are resolved

    Sepm_resolved.JPG



  • 11.  RE: Windows Definitions in SEPM shows latest than from Symantec

    Posted Apr 24, 2014 03:47 AM

    Yes..you are correct.

    Thank you James..

     

    Regards,

    Sankara subramanian