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Windows Phone 8 agent on SMM 7.2 SP3

Created: 14 Nov 2013 | 3 comments
dawi_x's picture

Guys,

Anyone already got the MM agent enrolling succesfully on a WP8 device. 

No luck here.. App installed, connect to the server OK, AD credentials entered OK, EULA accepted, but once enrolling it reverts to the first screen where to put the enrollment URL again. in the server logs during enrollment, it states:

> Resource for key(s):"Mobile.DeviceID=xxx" not found 

 

According to the release notes of the latest SMM 7.2 SP3 it is supported. Also the Windows Store App itself is supported on WP8.

 

Tnx

Operating Systems:

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ANVI's picture

Hi,

 

i have the same problem in SMM.

My Winndows Phone will not be able to enroll.

Thanks.

dawi_x's picture

I am currently working with support on this issue. It seems to be related to specific phones with a specific OS version.

I will update this post when a solution is presented.

kr, dawi_x

dawi_x's picture

Just a quick update:

The following article has been created for this issue:
http://www.symantec.com/business/support/index?pag...

Seems related to regional settings.

Workaround can be found in the article. The final solution will be included in a future update/release.

kr,
dawi_x