Endpoint Protection

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  • 1.  Windows Security alert showing no AV present or definition out of date..

    Posted Apr 25, 2010 01:06 AM
    Couple of days back, my orginisation pc's were hit my a virus. The virus would make network traffic very slow hence slowing down applications. Symantec then showed up virus as Hacktool.Rootkit and the path was C:/WINDOWS/system32/drivers/ndisvvan.sys
    In some of the PC's i even found some dummy network controllers created.
    So i formatted all the pc's effected with slow network speed and deleted auto run files created on the servers which were connected to these pc's
    Now the problem is though there is SEP installed and the definition is upto date, Windows security Alert shows that there is no AV present or defintion out of date for the pc's i formatted and then connected back on the network.  it started poping up once i connected them back on the network. As of now i am facing no issues on performance of these pc's but i am a little concerned on this alert suggesting me the virus might still be in the network.
    Any help in this regard to sort out this problem???


  • 2.  RE: Windows Security alert showing no AV present or definition out of date..

    Posted Apr 25, 2010 01:15 AM
    What is the version of SEP installed?

    Also if you have SEP RU5 then either repair the install just uninstall the SEP Client and Reinstall it and see if that helps?


  • 3.  RE: Windows Security alert showing no AV present or definition out of date..

    Posted Apr 25, 2010 01:51 AM

    Version is 11.0.3001.2224

    SEP RU5?


  • 4.  RE: Windows Security alert showing no AV present or definition out of date..
    Best Answer

    Posted Apr 25, 2010 03:22 AM

    SEP RU5 is 11.0.5002
    Now Symantec has released SEP RU6 , SEP 11.0.6000
    Please upgrade to SEP RU5 or RU6

    Downlaod it from
    https://fileconnect.symantec.com/


    Migrating to Symantec Endpoint Protection 11.0 RU6
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010041310404248