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  • 1.  Windows System Assessment Scan failed - Exit Code: 4

    Posted Jun 12, 2013 10:06 AM

    Hello everyone,

     

    Would you please advise if you ever encountered Windows System Assessment Scan failure with Exit Code 4 and what would be the solution, please.

     

    Thanks very much,

    Charlie.



  • 2.  RE: Windows System Assessment Scan failed - Exit Code: 4

    Posted Jun 13, 2013 03:27 PM

    When I saw this error on all of my clients, I found that the last patch management MetaData Import Task had failed to run for whatever reason on my server.  In my case, thought it was a network glitch so I manually ran the task after which Windows System Assessment Scan successfully completed its run on my clients.



  • 3.  RE: Windows System Assessment Scan failed - Exit Code: 4

    Broadcom Employee
    Posted Jun 14, 2013 11:01 AM

    Hi Charlie,

    This exit code may be caused by different issues. For the beginning, could you please check Agent logs on affected machine - probably some informative error message is shown there.

    Also there are different topics related to similar issue in Symantec Connect forum.
    For example
    http://www.symantec.com/connect/forums/patch-management-altiris-71-sp2-windows-system-assement-scan-return-code-4
    http://www.symantec.com/connect/forums/cms-patch-assessment-failed-exit-code-4

    Regards,
    Roman



  • 4.  RE: Windows System Assessment Scan failed - Exit Code: 4
    Best Answer