Endpoint Protection

 View Only

  • 1.  Windows update caused all services to stop running.

    Posted Feb 14, 2008 09:53 AM
    Hello All

    We are running Symtec AV 10 on a 2003 server, which downloaded windows updates last night...
    The following updates where installed:
    Windows Server 2003

    Microsoft .NET Framework 2.0 Service Pack 1 (KB110806) Failed
    14 February 2008 Automatic Updates Windows Server 2003 Microsoft .NET Framework 3.0 Service Pack 1 (KB929300) Failed 14 February 2008 Automatic Updates Windows Server 2003 Windows Malicious Software Removal Tool - February 2008 (KB890830)Succeeded 14 February 2008 Automatic Updates Windows Server 2003 Security Update for Windows Server 2003 (KB943484)Succeeded 14 February 2008 Automatic Updates Windows Server 2003 Security Update for Windows Server 2003 (KB942830)Succeeded 14 February 2008 Automatic Updates Windows Server 2003 Security Update for Windows Server 2003 (KB942831)Succeeded 14 February 2008 Automatic Updates Windows Server 2003 Security Update for Windows Server 2003 (KB943055)Succeeded 14 February 2008 Automatic Updates Windows Server 2003 Security Update for Windows Server 2003 (KB946026)Succeeded 14 February 2008 Automatic Updates Windows Server 2003 Cumulative Security Update for Internet Explorer 7 for Windows Server 2003 (KB944533)Succeeded 14 February 2008 Automatic Updates
    With the top two obviously failing...

    Since the install we have been unable to start any of the symantec services.

    We get the following errors:

    Symantec Antivirus Service   -   Error 1068: The dependancy service or group failed to start.
    Symantec Event Manager Service   -   Error 1068: The dependancy service or group failed to start.
    Symantec Settings Manager Service - Code -1


    I am going to try an reinstall the .NET service packs, but just wondered if there was any other things I could try?

    Thanks
    MikeSel





  • 2.  RE: Windows update caused all services to stop running.

    Posted Feb 22, 2008 05:31 PM
    We had two windows 2003 servers stop running the BackupExec netware 9.2 remote agent  same day Feb. 14th.  Installed were:

    Security Update for Windows Server 2003 (KB946026)
    - Security Update for Windows Server 2003 (KB943055)
    - Security Update for Windows Server 2003 (KB942831)
    - Security Update for Windows Server 2003 (KB942830)

    We have disabled the remote agent, but are eager to find a solution, we have no running backups.

    To test, we installed the remote windows agent on a box that never had it, that has the above updates, and BackupExec admin console can not even see it.





    Message Edited by SD72 on 02-22-2008 03:14 PM